Book a Potrero Resort

"Todo muy bien, lo único que había escogido vista a la piscina y me mandaron para vista de árboles porque no se veía nada de piscina, fui al Counter a reportarlo y el Muchacho que me atendió me dijo que esa era mi habitación y yo le dije que no que había pagado mucho dinero por dos cuartos visita a la piscina "

"good overall"

"The front desk staff dont give you a great first impression"

"The hotel itself was excellent and the staff was very friendly. The reason for my rating was the food at the restaurant. It was very expensive for extremely mediocre food. The a la carte breakfast was served cold and the pizza the night before was extremely greasy. "

"Yes"

"This hotel has a great location, right on the beach. There are no loungers,umbrella rentals or public restrooms on Potrero Beach so being at the hotel you have all of that. The water there is calm, great for swimming. Similar to many places in Costa Rica there were some plumbing issues, plugged toilet and plugged shower drain but maintenance fixed it right away and we were fine for the rest of the stay. It is clean, the buffet breakfast is good. You can order an omelette in addition to what is set out. Food is very expensive in Costa Rica so we filled up at breakfast then didn’t eat until supper. I would definitely return. "

"Everything was 5 star"

"So we had tried to contact this location without much luck to confirm ocean view and accessible Room. My Mom is very immobile. I had finally gotten through when I mentioned I wanted to add Star Class and was assured the request had been made only to arrive and find out that there were no such ocean view rooms that were accessible. I think they saw our predicament and moved quickly to help us out. Noelia, a manager came to speak to us, Justin was right there to take us to our rooms. Mom’s room ended up an accessible room but no ocean view. To compensate us on price difference. They provided us with cabanas for two days and we had superb service from all staff. Cannot thank Noelia, Justin, Cristian, "

"People are super friendly, rooms are big and clean, food at the all inclusive package is totally worth it. There are 2 main restaurants where you can have à la carte food and they have good options and variety. The beachfront advertisements are for real, you literally walk 20 steps to the beach"