「Very friendly and attentive staff. One of the biggest and tastiest breakfast buffets I’ve seen *anywhere*. Only a five minute walk from the caldeiras. This is an excellent place to base yourself for explore the eastern half of the island.」
「It was such a pleasure to stay there. The stuff were very kind and sweet, most comfortable bed and pillow, great location, small but nice swimming pool for a rainy day. Loved the buiscuit they gave us so asked where to buy them then gave us some more! I found the airport shop were selling those if you like it;) 」
「Very family friendly and such kind staff who took care of you down to the last detail. Property was clean and modern and great location to get around the island. Would definitely stay again!」
「I stayed here for one night with my family after our flight was cancelled leaving out of Ponta Delgada. It was a last minute choice and this property was beautiful. I believe it’s new , everything was spotless, food at the restaurant was delicious, would definitely stay again. 」
「Nel complesso un ottimo soggiorno: hotel moderno a Capelas, non lontano da Ponta Delgada, dotato di grande e comodo parcheggio (anche all’esterno della struttura), di piscina coperta riscaldata e spa inclusa nel prezzo della camera. La mia camera era ampia, comoda e pulita, con acqua minerale, tè e caffè rimpiazzati ogni giorno (molti pari stelle non lo fanno). Gentili ed efficienti i ragazzi alla reception. Unici nei il mancato riempimento dei vassoi per la colazione (bastava arrivare dopo le 9...
「The property is exactly what it is called. Charming. The staff is very nice. The breakfast had everything you need. Be prepared to walk up and down the stairs as there is no elevator. The only issue we had with our room (#10) is that sink in the bathroom was super tiny and could not put any toiletries in the bathroom. Rooms also do not come equipped with a fridge. Otherwise it was a beautiful property. 」
「Basic but very modern and functional hotel , staff was very friendly, helpful and willing to answer questions. Cleaning staff was very polite ,very clean and wonderful people. 」
「We stayed here for 6 days from Aug 03 - 09 2025. We love staying here. The hotel is clean, quiet, with plenty of parking and the staff is AWESOME! They are always friendly and courteous. Nuno, Maria, Petra and Julia always greeted us with a smile and they helped us a lot. If Fatima is reading this have her give all you guys a huge raise !!
One small suggestion - can your hotel upgrade the televisions in the rooms to be Smart TV's? It would be nice to watch movies and shows on the Internet....