ピナクル リザーブ ホテル

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「Great location overall. I had appointments at Mayo Clinic and this location was perfect!!! I will be back soon.」

「Very reasonable. Located in a quiet area and it was good for family vacation.」

「Anna at the front desk was less than helpful. The room was booked in my name and since I am disabled my husband asked if he could just bring my ID in and she said no. The parking lot was being resurfaced so she had us go around the the back which resulted in a longer walk then if we would have gone to the room from check in.」

「部屋の掃除がない。施設の設備が古い。」

「値段のわりに部屋もホテルも汚くて部屋も暗くて早くチェックアウトしたかったです」

「部屋はとても広くて使いやすかったが、2Fのエレベータホールからフロア全体が重油の臭いが充満していて気分が悪くなりました。部屋の室内は不快な臭いもなく快適でしたが、バスルームのコンディショナーが空だったのと、ベッドのランプが切れていて付きませんでした。」

「毎朝の朝食ビュッフェがあり、物価が高いので本当に助かりました。ハンバーグみたいなやつがすごく美味しかったです。お部屋は広くて過ごしやすかったし、Wi-Fiも全く問題なく使えました。静かなホテルでした。」

「Ok」

「It is a very clean and quiet hotel with a very friendly and accommodating staff.」

「NA」