フィリップ J ロテラ ゴルフ コース周辺のホテル

「Never get worse than this place. The hotel staff did not do anything, despite the fact that the room next door was full of noise, with teenagers fooling around late into the night, filling the hallway and my room with the smell of alcohol and marijuana. Finally, after midnight, I was given another room, but the staff didn't even help me moving out my luggage to another room.The next morning I complained about it, but they only gave me a 15% discount and did not even apologize. I was furious and...

「車がないとどこにも行けない」

「The staff」

「Unfortunately I didn't enjoy my stay. I was unable to connect to wifi although the receptionist tried to help. Breakfast presentation was not the best. Dietary helper was not very helpful. She spoke spanish to me and was very abrupt. Won't be going back.」

「My issue is I was charged 3x with a hold on my card of close to 3,800 and nobody could fix it. My bank saw as a pending item and could not dispute until it was actually completed. The hotel and staff said it was NOTHING they could do. It was their error. They only gave us 1 free breakfast and 1 free dinner. They really should have compensated us being that the pending hold prevented us from doing some planned things during our 5 day stay. Smh. The pending charge did not lift off the card until 7...

「Expedia did not send our original reservation to our preferred location. They sent us here as part of a "relocation" effort to resolve the error. The place was fine, but not what our original plan was.」

「Everything was perfect, except for the shower water at the lodge. It was barely lukewarm.」