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"Staff was very friendly,Fidel was very polite and cheerful. Amenities was great and breakfast was good."

"The staff and facilities. The room(s)!"

"Booked this hotel as our final stay in Thailand after a multi stay trip. So glad we did as it was exceptional! Room was marvellous! Large, clean, airy, the best bed, PIR floor level night lights, beautiful bathroom, free minibar, superb balcony with comfy bed seat with mosquito net that overlooks the pool area. Spacious reception area with brilliant staff. Small indoor pool bar and 2 x pool tables. The breakfast (although not included in our booking so paid ourselves) was fantastic! Huge variety of foods that were perfectly cooked or cold buffet selection as well as drinks. If you’re staying in Patong/Phuket area then stay here. "

"Excellent staff"

"Staff from the Cafe to the Restaurant and Bar's and staff from desk, security and cleaners went out of their way to make your Holiday at Grand Mercure Resort as pleasurable and worry free as possible. You were left with nothing but to relax and enjoy your holiday. Will be going back for another Holiday."

"Both pools were clean and well maintained, the staff at the pool bar were outstanding with service and hospitality "

"hotel excelente !! Funcionários atenciosos! Volto com certeza "

"I loved this hotel! From start to finish we received excellent service. The moment we checked in they offered us a free upgraded room which was awesome after such a stressful day of traveling. The breakfast was decent with lots of options. The Italian restaurant was good! I wish they would make their drinks a little stronger at the bar. The hotel is super close to Patong beach and they have long tail boats that will take you to Freedom Beach which is considered the one of the nicest beaches in Phuket. It was also convenient to lots of bars and restaurant. Would definitely stay here again! "

"Great"