「Lovely location in the heart of Pateley Bridge with friendly staff and a fabulous breakfast. The car park adjacent to property is a public car park so can be a bit hit and miss if you get a spot but there are other options close by. Highly recommend」
「Best location! Loved it here.
Perhaps tho for guests staying longer, we had a week, more kitchen items and sharper knives would be a great addition.
Highly recommend no.5」
「The property was very clean and modern. The hotel receptionist was very friendly and helpful. Parking was a bit of a nightmare as limited spaces are available but the receptionist sorted us out. There was a slight problem with the water supply where the water system was going to be unavailable while it was being cleaned but they provided us with bottled water. We only stayed one night but overall it was a lovely experience 」
「The attention to detail is so lovely. Everyone was really helpful and we enjoyed the food, the surroundings and the spa.
A really beautiful getaway. The female members of staff had to put up with a pretty misogynistic guest while we were there (which we witnessed at breakfast) and they kept their cool and handled his rudeness with grace and patience. A lot of friendly professionals work here and you can see they put love into their work! 」
「Welcome drink on arrival... Still waiting for it!
Raised issues with staff that were handled professionally but could have easily been avoided.
Buffet style breakfast with choice of additional cooked to order dishes and continental options 5*.
The surroundings were breathtaking. Would recommend as peaceful retreat for all to stay and enjoy local area with much to see and do. 10/10 to cocktail maker Alex.」
「The room wasn't quite how we expected based on the picture provided at point of booking, but was ok. The bed was on the former side but reasonably comfortable, as we're the pillows. The spa facilities were excellent and and well maintained. Breakfast was also excellent and staff were well presented (if a little inexperienced, save for the Maitre D). Staff providing room service was very polite & delivered our room service exactly on the time requested. Overall, quite possibly our favourite...
