This is not a hotel but council flats accommodation where people lived permanently. It is illegal to be advertising this as hotel with lower rates and claim its not refundable, knowing fully well that lodgers will not stay on arrival.
I booked for an hotel for 4 nights (23/10/2019 to 27/10/2019) in Paris for my family holiday via hotel.com. The hotel is advertised as Euro Hotel - Unfortunately, this is not a hotel but a converted block of flats where people lived permanently. The item is significantly different from what the seller described in the item listing. The apartment is not a hotel but block of flats/apartment where people live permanently. I see boys smoking weeds in the compounds and people walk in an out like markets, some hanging round the corridors like council housing flats. On arrival, I noticed the building was stinking, smelling with odour of weeds smoking, the room was also smelling wee and the toilet was stinking. The facilities has a shopping centre, church with different activities taking place, church, hair salon and people walking in and out, noisy. No security, people smoking here and there. My wife and kids were frightened and we couldn't stay there. I told the hotel reception we can't stay as it wasn't as described on hotels.com. His response was 'but you saw the picture on the internet before booking and he simply told me its not refundable'. We had to leave the hotel anyway and look for another hotel for our safety. On further enquiries, I found