2/10 (非常に不満)
Billylynn K.
2025 年 7 月 1 日
気になった点 : 清潔度
Property inaccessible, unsecured and smelled heavily of mold.
We arrived in the afternoon on an extremely hot June 26th. Upon arrival no key was in the lock box so we had to wait over 30 minutes in 85 degrees f, w/54% humidity for someone to show up with the key, but it turned out the key couldn't actually secure the apartment because we discovered the lock to the back door to the building accessible courtyard, directly across from where the garbage cans are stored, was broken so anyone in the building could get in at any time. As we entered the apartment we were overwhelmed by the smell of mold and mildew, which got significantly worse as you entered the kitchen/living space at the front of the apartment, so it obviously hadn't been cleaned or even inspected anytime close to our arrival. We had to secure other last minute arrangements at significantly higher cost and were never contacted as to our safety, well being or refund by the property management company Studio Prestige. It was absolutely miserable. We have just arrived back home to the states and I still need to confirm we weren't charged for that horrible experience.
Billylynn K.
2025 年 6 月に 4 泊滞在