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「The property is nice the staff are friendly but the reason why I gave 3 stars overall was because after spending 8 days paying around the same price for a night they raised the price significantly and when I asked if I could keep the same rate the response was kind of snarky telling me the price that it would go up to like if I couldn’t cover it, they said that they needed to talk the the general manager and they never did so I decided to check out and go to another hotel. If you’re gonna book...

「The service is really good, the location is nearby. Everything and the hotel is clean.」

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「Excelente Lugar. Me gusto mucho la piscina. El Sauna y la vista. 」

「Sehr hilfreiches Personal」

「Facilities were ok, shower water pressure was very poor, no bottled water in room, restaurant was not plant based customer friendly at all, the light in the room was very soft and made impossible to read or work. No bellboy so be prepared to move your luggage yourself. Staff was very helpful and attentive.」

「Excelente estadía en el corazón de Pasto. Nos quedamos dos noches con nuestros hijos y nos dieron dos habitaciones juntas, algo que el personal confirmó antes de nuestra llegada. La ubicación es perfecta, a pocas cuadras de la catedral y cerca de buenos restaurantes. Habitaciones limpias y cómodas, con calentadores para las noches frías. El desayuno es fresco y preparado al momento. La comunicación rápida y la amabilidad del personal marcaron la diferencia. Muy recomendable. 」

「Very friendly people Muy agradable la estancia」

「The room is spacious and clean, but it lacks a heater. We had reserved a Superior double with a Mountain View, but we were given a King and twin bed with a glass-sealed window offering a view of the hotel’s interior. In Ipiales, nighttime temperatures remain low, causing the room to cool quickly. During one of our three-night stays, we were provided with a hot water bag within the bed covers, potentially intended to warm the bed. There were some issues with the toilet seat which the maintenance...

「Amazing hotel highly recommended. People like Yesica in the restaurant make it unique with their professionalism and love for service, big smile every day. Thank you」