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"Convenient"

"Excellent stay at this hotel . Very reasonably priced by Hong Kong standards , perfect location with great access to MTR , Kowloon , and Central Hong Kong island (via Star ferry, 2 minutes walk away ) Rooms to a good standard , comfy bed , toiletries , fluffy towels ( great after a long haul flight ) All staff efficient and helpful . I would highly recommend and will definitely use again when I return "

"We stayed at this hotel from 9/9/25 to 22/9/25 and the only thing we can advise is do not stay at this hotel if you come from a western country. The staff treat the people from the UK totally different to the Chinese in the level of service they provide. We booked a Deluxe Harbour View room but upgraded to one with Club access and we were glad that we did. The room had a great view of Victoria Harbour but the hotel did not comply with our request of a high floor. The room was on the 12th floor but most club rooms were between the 18th and 20th floors. The reason we upgraded to one with club access was that breakfast was included in the price. Although it was somewhat limited in the choice you had, and was mostly warm at best, it did save us quite a lot of money. However, the club room staff were annoying because they watched your every move, and as soon as one of you finished eating they would come and take the plate away. Despite this we were glad we did have the club access because all meals at the hotel were extremely expensive for what they provided. With regards the 5 star rating this hotel is given at best we would rate it a 3 star playing at 5 stars. Concerning the location it is to far out of the main attractions although the MTR is close. Therefore our advice is do not stay at this hotel and stay at one of branded hotels like the Hyatt if you are from the UK or English speaking country. "

"Staffs are very polite and friendly "

"Front desk was very helpful. housekeeping staff had made my room very clean and tidy. love the hotel location which is connecting to a shopping mall with MTR access. "

"spacious, clean rooms with friendly staff. great gym and pool. location is fabulous. connected to mall and subway and in the middle of mong kok. would definitely stay there again. found some of my all time favorite food places just outside of hotel!"

"While the check in process was good, the initial room did not have air-conditioning working and that put me off after a long flight. Glenn - the night manager - was very prompt in changing to another room, that was very comfortable. After that the service - impeccable. The housekeeping staff were so nice getting me ice every few hours and always smiling. I never thought any hotel could match Mandarin but this one does the job and better. The hot and cold plunge pools at gym were handy to soothe my knees sprained after a bad fall. Overall I would recommend staying here just for the luxury!!"

"We couldn’t ask for a better hotel for a 24 hour layover in Hong Kong. They were so accommodating and applied an extra day rate of $75 so that we could check out at 6 p.m. before our late evening flight back to the United States. Their complimentary shuttle buses to the airport and the outlet mall were a huge plus!"

"We will return! "