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JW Marriott Hotel Hong Kong

Photo gallery for JW Marriott Hotel Hong Kong

Featured Image
Outdoor pool, pool umbrellas
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Overview of JW Marriott Hotel Hong Kong

JW Marriott Hotel Hong Kong

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Hong Kong, Pacific Place, 88 Queensway

Explore the area

  • Popular LocationVictoria Harbour13 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre17 min walk
  • Popular LocationLan Kwai Fong19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)31 min drive

Choose dates to view prices

About this area

Hong Kong

Located on the waterfront, JW Marriott Hotel Hong Kong is in Central & Western District neighborhood and is connected to a shopping center. Victoria Harbour and Kowloon Bay are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hong Kong Park and Repulse Bay. Check out an event or a game at Happy Valley Race Course, and consider making time for Ocean Park, a top attraction not to be missed.

What's nearby

  • Pacific Place - 1 min walk
  • Hong Kong Park - 10 min walk
  • Victoria Harbour - 13 min walk
  • Hong Kong Convention and Exhibition Centre - 17 min walk
  • Lan Kwai Fong - 19 min walk

Getting around

  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong Station - 19 min walk
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • Flint – Serves lunch and dinner on select days. Reservations required.
  • Man Ho Chinese Restaurant – Serves lunch and dinner daily. Reservations required.
  • JW Cafe – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required. Kids' menu available.
  • Fish Bar – Poolside restaurant with a bar offering seafood. Serves lunch, dinner, and light fare daily. Reservations required.
  • Dolce 88 – Delicatessen offering international cuisine. Serves breakfast, lunch, and light fare daily.

About this property

JW Marriott Hotel Hong Kong

Luxury hotel connected to a shopping center in Hong Kong with 6 restaurants
This hotel features 6 restaurants, an outdoor pool, and a 24-hour health club. WiFi in public areas is free. Additionally, a poolside bar, a sauna, and a 24-hour business center are onsite. All 608 rooms provide free WiFi and free wired Internet, Smart TVs with satellite channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include pillowtop beds, 24-hour room service, and TVs.
JW Marriott Hotel Hong Kong offers 608 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (HKD 600 per day)
  • Street parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: HKD 358 for adults and HKD 258 for children
  • 6 restaurants and 1 1 coffee shop/café
  • 1 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Japanese

Business services

  • 24-hour business center
  • Computer station
  • Conference space (12163 square feet)
  • Meeting rooms - 16

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bathtub
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch Smart TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 440.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 358 for adults and HKD 258 for children (approximately)
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 11 and younger to access the Executive Lounge after 6 PM.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hong Kong JW
Hong Kong JW Marriott Hotel
Hong Kong Marriott Hotel
JW Hong Kong
JW Marriott Hong Kong
JW Marriott Hotel Hong Kong
Marriott Hotel Hong Kong
Hong Kong Marriott
Marriott Hong Kong
Jw Marriott Hong Kong
JW Marriott Hotel Hong Kong Hotel
JW Marriott Hotel Hong Kong Hong Kong
JW Marriott Hotel Hong Kong Hotel Hong Kong

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 619 out of 967 reviews
5 - Excellent 64%
Rating 4 - Good. 278 out of 967 reviews
4 - Good 29%
Rating 3 - Okay. 53 out of 967 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 967 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 967 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First nothing then everything
I was initially alarmed by the fact that it took three messages to the hotel via the hotels.com app to get an answer to my question about the amount of F&B credit that we were entitled to as part of the package but those worries were unfounded and the JW Marriott was otherwise very impressive. Service was superb throughout and we felt very well looked after at each stage. The rooms were nicely done, clearly a revamp had left in place the bathroom and some fixtures but the new decor and statement pieces made the room seem nicely contemporary and it was novel to have a bed facing out onto a glorious big window. The bed itself was the most comfortable we had experienced in Hong Kong and despite the T3 we both slept very well. Breakfast and dinner (in Bar Q88) were both of a high quality with imaginative cocktails in the evening and a good selection of high quality food in the morning. Departure was super efficient and the whole experience was a step up from the initial lack of communication.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 1 night in Jul 2021

2/5 Poor

Disliked: Staff & service
I wouldn’t recommend staying at JW Marriott - the service is poor and not the standard as other JW Marriott hotels. The rooms are quite out dated and the service was poor.
Stayed 1 night in Jul 2021