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"The staff were so helpful here. The place has character and the location is amazing close to the chairlift and can see the mountain from the room. The room has everything we needed and loved the onsen. Breakfast was typical Japanese style but as a buffet so could help yourself and you could ski straight into the warm room to leave our equipment. "

"Close to ski area. Very good breakfast and dinner. Hot bath is great."

"great hotel."

" Nice room Onsen ski storage breakfast Friendly staff"

"Wonderful stay. Staff was amazing, they helped transport our ski bags, they picked us up from the Hakuba train station and at the end of our stay dropped us off again. Highly recommend and would stay again. "

"I loved the onsite Onsen and style of traditional Japanese hotel rooms. The staff was very nice and helpful! Amenities were great! Beautiful hotel room view! The only downside is that the hotel is located on the outskirts of Nagano, so plan ahead as it’s not easy to reach via walking. Shuttle buses are readily available however to help get around."

"Good! The staff was very friendly and the room was clean and comfortable. The room was fairly quiet too, which is important for me."

"Amazing place to stay. Absolutely will be back"

"Good place to stay."

"Good location and very helpful staff"

"New hotel, comfortable rooms and good service with shuttle bus"