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"Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff."

"New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!) "

"Great experience Efficient Breakfast buffet was great"

"It was perfect for what we needed. "

"Value for money... highly recommended "

"This was a really nice place to stay. I enjoyed the breakfast buffet. Free laundry room was convenient!"

"Staff were very kind, and food was great."

"Fantastic place to enjoy nature and the surrounding areas of Sapporo and Otaru. Staff was super helpful. Room was clean. Breakfast was awesome. Piano play at night during the week was actually one of the highlights just sitting and listening to live play for an hour. Having a car helps getting around as there really is not much within walking distance. Many of the frost staff spoke English, but it’s definitely a hotel more for Japanese tourists. Onsen was also pretty good with the outdoor and indoor parts. The location is prime for venturing out in a bunch of directions to explore. "

"Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand."