"Although the staff was helpful, it was surprising that no hand sanitizer was present in the common areas- especially since Osaka had the third highest COVID19 infections in Japan. All the other hotels I had visited in Chiba, Nara & Kyoto had sanitizer at all entrances & in the lobby"…""Although the staff was helpful, it was surprising that no hand sanitizer was present in the common areas- especially since Osaka had the third highest COVID19 infections in Japan. All the other hotels I had visited in Chiba, Nara & Kyoto had sanitizer at all entrances & in the lobby"WWW…"

Reviewed on Mar 18, 2020

"Suppose to be non making hotel, elevators were very much smoky. Bathroom was poop stinky. Dusts piled up. Very small room. Everything felt miniature from room to services."…""Suppose to be non making hotel, elevators were very much smoky. Bathroom was poop stinky. Dusts piled up. Very small room. Everything felt miniature from room to services."WWW…"

Reviewed on Mar 7, 2020

"Room was very small, barely enough room to lay out our luggage. On our first stay there (we stayed there over 2 periods), upon our arrival from a long overnight flight, they would not permit us to check in earlier than 3pm without paying an additional fee even though the hotel was not really full ..."…""Room was very small, barely enough room to lay out our luggage. On our first stay there (we stayed there over 2 periods), upon our arrival from a long overnight flight, they would not permit us to check in earlier than 3pm without paying an additional fee even though the hotel was not really full ..."WWW…"

Reviewed on Mar 12, 2020

"We had a group of 8 adults and 1 child so we constantly have to contact the concierge to help us book our van and book our reservations for dinner. The concierge team we superb! During our first dinner on our arrival night, the concierge team even called us at the restaurant to made sure if we needed ..."…""We had a group of 8 adults and 1 child so we constantly have to contact the concierge to help us book our van and book our reservations for dinner. The concierge team we superb! During our first dinner on our arrival night, the concierge team even called us at the restaurant to made sure if we needed ..."WWW…"

Reviewed on Feb 5, 2020

"The location is good and nearby shopping Center and train station"…""The location is good and nearby shopping Center and train station"WWW…"

Reviewed on Mar 6, 2020

"Efficient check-in and check-out procedures. I was even able to watch my drama on the tv from the channels they provided."…""Efficient check-in and check-out procedures. I was even able to watch my drama on the tv from the channels they provided."WWW…"

Reviewed on Jan 24, 2021