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New Osaka Hotel Shinsaibashi

Photo gallery for New Osaka Hotel Shinsaibashi

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Premium bedding, down comforters, individually furnished, desk
Premium bedding, down comforters, individually furnished, desk
Premium bedding, down comforters, individually furnished, desk
Premium bedding, down comforters, individually furnished, desk

Overview of New Osaka Hotel Shinsaibashi

New Osaka Hotel Shinsaibashi

3 out of 5

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
542-0086, Osaka-fu, Osaka, 1-10-36 Nishi-Shinsaibashi, Chuo-ku

Explore the area

  • Popular LocationShinsaibashi Shopping Arcade3 min walk
  • Popular LocationOrix Theater9 min walk
  • Popular LocationKuromon Ichiba Market19 min walk
  • AirportOsaka (KIX-Kansai Intl.)38 min drive

Choose dates to view prices

About this area


Located in Namba neighborhood, New Osaka Hotel Shinsaibashi is connected to a shopping center. Osaka Science Museum and Tennoji Zoo are local attractions and those in the mood for shopping can visit Amerikamura and Namba Parks. Kids Plaza Osaka and Universal Studios Japan are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Shinsaibashi Station is 3 minutes by foot and Yotsubashi Station is 3 minutes.

What's nearby

  • Shinsaibashi Shopping Arcade - 3 min walk
  • Orix Theater - 9 min walk
  • Dotonbori Glico Sign - 10 min walk
  • Namba Grand Kagetsu Theater - 18 min walk
  • Kuromon Ichiba Market - 19 min walk

Getting around

  • Shinsaibashi Station - 3 min walk
  • Osaka-Namba Station - 12 min walk
  • Kansai Intl. Airport (KIX) - 38 min drive


  • Adustam – Restaurant with a bar. Serves breakfast.

About this property

New Osaka Hotel Shinsaibashi

3-star central hotel connected to a shopping center in Namba
This hotel features a restaurant, coffee/tea in a common area, and conference space. WiFi in public areas is free. Other amenities include dry cleaning, free newspapers, and multilingual staff. All rooms are individually furnished and feature free WiFi, free wired Internet, and free international calls. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also appreciate thoughtful touches like pillow menus and slippers.
New Osaka Hotel Shinsaibashi offers 119 air-conditioned accommodations with slippers and hair dryers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Offsite parking for JPY 1550 per day; discounts available

Food and drink

  • Japanese breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 1000 for adults and JPY 500 for children
  • 1 restaurant
  • Coffee/tea in common area(s)

Family friendly

  • Refrigerator


  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Conference space


  • Terrace


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding


  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels


  • Digital channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator


  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties



Check-in from 2 PM - 1:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1200
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:00 AM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for Japanese breakfast: JPY 1000 for adults and JPY 500 for children (approximately)
  • Nearby parking fee: JPY 1550 per day
  • Early check-in fee: JPY 1200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel New Osaka
Hotel New Osaka Shinsaibashi
New Hotel Osaka Shinsaibashi
New Hotel Shinsaibashi
New Osaka Hotel Shinsaibashi
New Osaka Shinsaibashi
New Osaka Shinsaibashi Hotel
New Shinsaibashi
Osaka Hotel Shinsaibashi
Osaka New Hotel
New Hotel Osaka
New Osaka Shinsaibashi Osaka
New Osaka Hotel Shinsaibashi Hotel
New Osaka Hotel Shinsaibashi Osaka
New Osaka Hotel Shinsaibashi Hotel Osaka

Frequently asked questions

Overall score and ratings


Very Good

Rating 5 - Excellent. 310 out of 997 reviews
5 - Excellent 31%
Rating 4 - Good. 500 out of 997 reviews
4 - Good 50%
Rating 3 - Okay. 158 out of 997 reviews
3 - Okay 16%
Rating 2 - Poor. 18 out of 997 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 997 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with great staff messed up the booking. Despite inputting that we were 2 adults and 2 children the app gave us one room. The room was clean, well appointed - and clearly meant for 2 as it had single beds. Mr Kawagoe the manager kindly upgraded us to the only room in the hotel that could sleep 4. I am VERY grateful for this. Most of the rooms in the hotel are only suitable for 2 people so if in doubt book 2! Amazing location on a wonderful street with great places to eat and have coffee. Book directly with the hotel !
Stayed 1 night in Jun 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very professional and full of integrity in performing their duties. Accommodations provided was very satisfying. Strongly recommend others to stay here in the future. Location was very accessible and close to dotonbori.
Stayed 4 nights in Dec 2019

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Liked the location. Close proximity to Tokyo shopping and our needs. Did not like/Unhappy with the cleanliness of the hotel room bathroom. Upon entering the bathroom, the smell was musty and moldy. There was "black mold" on the sink between the countertop and sink. Very unclean and disgusting. Very unhealthy for the human body!
Stayed 3 nights in Nov 2019

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service
staff very friendly and attentive. provided free coffee and cold drinks. overall good value
Stayed 1 night in Oct 2019

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service
Super friendly staff, as expected in "friendliest city in Japan". Hotel itself, which includes rooms as well, feels a bit aged, but that is compensated with high cleanliness. Room with two beds was pretty small for the family of 2 with a child. Tight when you put your suitcases in but for the purpose we needed it it worked. Bathroom very clean. What I found super convenient was the cell phone that comes with the room. This reduced my data bill significantly. It is very very convenient and this kind of service is definitely recommending this hotel.
Stayed 2 nights in Mar 2019