「Honestly speaking, the hotel service was very, very good. I really liked my interaction with the receptionist as she helped me understand the layout of the parking, how to get back to the hotel, and the reassurance that even though the alleyways nearby seemed sketchy that we were entirely safe within the property. There are many locations that were within walking distance and parking was super secure. I would definitely come back to the hotel for another stay!」
「Such a special hotel right in the heart of Nob Hill! Clean, comfortable, great value. Wonderful service and excellent rooms. Very relaxed and friendly vibes. Make sure you check out the market too!!!」
「I strongly recommend improving their shower system. Becouse not everyone understands the concerge's explanation, and we don't need the internet buzzling about how it's a tricky system.」
「I was a little worried because the price was so low, but it was a very clean and comfortable hotel to stay in. The breakfast was simple, consisting of bread, fruit, and yogurt, but the quantity and taste were satisfactory as it was a buffet.」
「We loved our stay at the Neighbourgood Sutter Mansion. The room was very comfortable, surprisingly quiet, the bed was was heavenly and the bathroom was ‘spa’ like. We did not have the breakfast but the staff offered us espresso drinks and pastries.
The entire team was outstanding, very welcoming but not over bearing. If I have anything to wish for more is an elevator for transportation of luggage’s. 」
「Great staff and Great location! Really appreciated the lung staff and their recommendations. Jason provided some great brewery recommendations and some amazing restaurants we wouldn't have found otherwise」
「Overall experience with this hotel was good. The first impression of the room was a bit different from the reservation page and image I had in mind from it… but I guess in a city like San Francisco, you can not expect too much. The lobby and entrance way was luxurious and well decorated. The room (the bathroom especially) seemed dated and some parts were old and crusty. The house keeping did a nice job cleaning well so the stay was pleasant. The front staff was kind and helpful. Visited in...
