「I have spent more than three years of my life in hotels and this is the worst experience I have ever had. The outside looked deserted - I thought the hotel was closed. It turns out the ownership had changed since I made my reservation. It was not honored. Why? Because the manager said it was made with the prior owner and the current rate was twice what my reservation was for. He admitted that he wouldn’t honor it because he could make twice as much money! A shameful way to treat a customer! I...
「I have spent more than three years of my life in hotels and this is the worst experience I have ever had. The outside looked deserted - I thought the hotel was closed. It turns out the ownership had changed since I made my reservation. It was not honored. Why? Because the manager said it was made with the prior owner and the current rate was twice what my reservation was for. He admitted that he wouldn’t honor it because he could make twice as much money! A shameful way to treat a customer! I...
William