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"amazing views from the hotel grounds! Hotel provides shuttle to and from the town, breakfast had plenty of both Japanese and American breakfast - overall great stay!"

"Great location"

"Great hotel near the station. Convenient!."

"Great place to stay and very walkable to the station. Mega Don Quijote & Daiso is just across the street too. Lots of shopping areas to check out but we have no time to go look around. Just one con is how small the room is. We have a 1 year old baby with us. We're only travelking with 2 carry-on luggage, a travel stroller, plus some personal bags so, opening and fitting all stuff inside the room is so crowded. But overall, it was a good stay for a one night."

"Comfortable sized room and bathroom, slight smell but could have just been from the location of the window as there were other strong city smells nearby. The staff were very polite and helpful. The location is perfect for those who enjoy food and shopping, and the hotel is situated between two Family Marts a block away. "

"We are from Los Angeles and are here for a family get away with our 7 year old. It has truly been an amazing experience!! All staff whom I have interacted with (from check in, dining, museum, and the simulation experience) provide exceptional service! Most staff speak good English. Room is spacious and super comfortable. I appreciate their attention to details and thoughtfulness! They even went above and beyond in getting a pair of super cute small crocs (for the onsen experience) and kid's toothbrush for my 7 year old! Doesn’t have a lot of food choices onsite (if you don't have a car with you). Our family tried the Robata Oyama restaurant (Japanese cuisine) and are pleasantly surprised! Good quality is very good. Overall- exceptional experience and would highly recommend!"

"Our room had a great view of the beautiful Mt Fuji. The train station is near. The place is quiet."

"Very good service provided by the staff and a range of activities available! Hotel shuttle available to Kawaguchiko station making it very convenient! "

"Loved the hotel , the breakfast buffet was always amazing and it was in a non tourist neighborhood which was nice . Only down fall was you needed to take a train a hour to two hours to go to the tourist spots , but that isn’t their fault , clearly you can book hotels closer to those spots ! The staff was always kind and did their best with the language barrier between us . Would stay again ! "