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"Whole complex were spotless, modern, and sleek. Only wish we were in the higher floor for even better view."

"Great service from the staff and amazing meals that were prepared by the hotel. Also recommend booking the private onsen (with clear Mt Fuji views) makes the stay unforgettable!"

"Hot spring is great"

"Staff was very understanding and helpful. Property was beautiful."

"The hotel was very clean! The food, breakfast and dinner was extraordinarily delicious. And the onsen was extremely relaxing! They also offer spa services, a masseuse that will come directly to your room! And the staff was very helpful and knowledgeable. What a great relaxing time!"

"Everything clean and nice breakfast buffet."

"Very accomodating staff , and an excellent location for transit communication. Staff ( All services ) , Price, value, location, all fives. Eight Princesses."

"Beautiful hotel near a train station. Friendly staff and great customer service. Room was very spacious and spotless clean. Love the hot springs and public bath"

"The service and the team at Hotel Kaneyamaen was only surpassed by the amazing morning views of Fuji while soaking in our private hot spring onsen. What a joy and a privilege to stay at such a wonderful property with attentive, kind, lovely staff!"