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"This place is 10/10 The shuttle bus service from the station The grounds are beautiful View of Mount Fuji from our room The staff went above and beyond every time - amazing service Breakfast was incredible- so many options and great tasting quality food. We had a wonderful time in Kawaguchicko"

"This is a traditional Japanese hotel with futon mattresses on the floor for your bed. No shoes permitted. It is older but I found the place charming especially after I found the fabulous hot tub spa rooms where clothing was prohibited ( woman’s separate from mens) Next time I would definitely get the rooms facing mount fuji with their own private spas. I did not care for the breakfast included which was very authentic with fish and seaweed and a bunch of weird food. But fun to try once. We really had a good time seeing mount Fuji from the roof top deck. The deck needs some tender loving care. The staff spoke minimal English but were very nice. "

"Great location, immense views, excellent facilities and staff. Can't fault it."

"The best hotel we have stayed. Thoughtful activities and you can’t get a better view of Mount Fuji from your own room 24/7."

"I loved this hotel. It has a shuttle from the Kawaguchicko Station. It was so convenient the restaurants and not far from the lake. The staff was helpful and the breakfast was delicious!"

"Excellent hotel. Very friendly staff. Clean rooms. Perfect location. "

"Every thing was ok"

"Very clean room, staff were amazing, both polite and kind. Breakfast was good, lots of options. Amusement park right next door was really fun. Amazing views of Mt. Fuji. "

"Breakfast was delicious!!! Staff made phone calls to make pick up / bus arrangements Views from the onsen or public spa (sauna or natural pools) are insane, loved the experience. It is far away from the city part but there is shuttle to pick you up from MT Fuji bus stop to the hotel (just need a phone call) Taxis are rip off there, be mindful"