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"Great location , free parking , excellent staffs ! Dinner was also excellent! Wish the happy hour location is at the lounge not at the family pool area ! "

"Our favorite stay during our 2 week Japan trip. Incredible amenities (hot spring, sauna, heated floors, projector), amazing views of Hakone Shrine and Fuji, and a smooth check-in process. The bus stop, 7/11, and pirate ship dock are a 2-min walk away and were incredibly convenient. "

"Small but tasty breakfast, good sized and newer room, nice check in staff. Hotel room floors aren’t dirty but could use a deep clean, especially below the toilet."

"Beautiful room, super clean, amazing service, and wonderful amenities"

"We really enjoyed staying here and experiencing Hakone. The rooms and baths were very nice and clean. And the staff was super helpful and friendly! Would definitely recommend this stay. "

"Probably the most beautiful hotel I’ve stayed in Japan. The hotel’s architecture and details are right on the spot. Not to mention the food and the fantastic view of Mt.Fuji, just wow, stunning! Definitely worth my time, and I am planning to return with my wife. "

"excellent"

"Evrything"

"Hotel was clean, staff were very friendly and the food was amazing. Would stay here again, loved the private onsen."