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"Everything was fantastic. The breakfast and dinner service was amazing."

"Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!"

"Every aspect of the hotel was top notch."

"The staff were so very sweet and the amenities themselves were possibly the best ive ever experienced. The private onsen in room made me wish I never had to leave! "

"Room and view was gorgeous. Amenities and staff were excellent."

"The location is excellent—just 2–3 minutes’ walk to the train station and about 15 minutes to several museums. We also had a partial ocean view from our room. A shopping mall is only a few minutes away, with plenty of dining options. My three-year-old daughter even dragged me to the Pepper Lunch restaurant downstairs right after her shower! There’s also a 7-Eleven on the first floor, which is very convenient. Breakfast at the hotel is great. Since most museums open around 10–11 AM, you can enjoy a relaxed breakfast before heading out."

"Great location if you are taking a cruise"

"The Prince Hakone Lake Hotel Ashinoko is a high quality hotel directly located at the shores of the Hakone Lake and in walking distance of the cable car. It has a big parking lot and a beautiful Onsen. Our lake view room was clean & spacious with a good view of Mt. Fuji. Two restaurants are onsite. "

"Location is good. Staff were helpful and provided what we needed. There’s no iron/board in the room but it will be sent to the room upon request. The breakfast is delicious and lots of choices. I reserved a non smoking room. I’m very sensitive with the cigarette smell and I can smell some remnants of the smell of the cigarettes. We were offered to transfer to another room."