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"The staff was extremely nice and helpful. The hotel itself is beautiful and I loved our private onsen."

"We specifically booked a room with the private bath located on the 4th floor. We came by car and there's free parking. Valet was very friendly, front desk staff are also friendly with decent English knowledge. The included dinner and breakfast buffet was outstanding. It is absolutely worth coming here for a trip in Hakone, especially if you prefer a private bath."

"Very nice hotel!"

"Spacious room. Very easy to locate and check-in."

"Yes!"

"Great ryokan experience!"

"Small but tasty breakfast, good sized and newer room, nice check in staff. Hotel room floors aren’t dirty but could use a deep clean, especially below the toilet."

"Everything was sparkling clean and convenient "

"The room was great and I used the private outdoor bath many times a day. The food was beyond amazing for breakfast and dinner. They gave us so much food and it just kept coming and coming. The staff was very friendly and great. Check in and check out was fast. We were happy with the proximity to the train station we had no problem walking with our suitcases. I would stay there again if we ever comeback to Hakone. "