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"The staff at this hotel are attentive to detail and are very kind and helpful! They continuously checked in with us to make sure all our needs were being met. The room was the largest room we stayed in during our trip to Japan. The beds were extremely comfortable and we had everything we needed in the room. The location is fantastic! The hotel is near a train station and it's in a quiet location. If we ever go back to Tokyo, I'd definitely book this hotel again!"

"Just like other top Japanese hotels, the room was impeccably clean, although small (completely OK for me 1 person). The Onsen on the rooftop is a must-visit! Relax and tranquil, such rare find in a busy international airport. My only small note is, it is a bit far to go there and must change elevator... so ask for a closer room if you wanna visit the onsen like me, multiple times! :-)"

"Very clean and nice place. Staffs were so polite and close to subway station."

"Clean and nice room helpful staff "

"The woman at the concierge desk “LUA” was extremely kind and helpful. She helped me purchase tickets to Tokyo Disneyland and also tickets for the bullet train to visit Kyoto. Loved the Godzilla theme, and the giant Godzilla on the roof of the hotel."

"Great Stay, great location. First room was standard which is tiny room. but once we upgraded to a Deluxe room , we got large and nice room"

"Faucet malfunction and small double room for two people. Small amenities as well but security is great"

"Very clean and good location"

"I fully recommend this hotel. The staff speak english, are very helpful, the rooms are clean with a gorgeous view. The sauna is wonderful, the buffet although a bit costly is completely worth it. And they have all types of amenities and extras (hair brushes, clothes for the bathhouse, razors, toothbrushes, and more) if you forgot anything! It is also walking distance to the Shiomi station which is a huge plus if you're using the train for transportation. Will be staying here again my next visit."