「ゴミ集荷場の目の前にも部屋があり，匂いが強く虫も多く飛んでおり，ベランダを開けて過ごすことが出来ませんでした．他の口コミにも同じ意見があったため，事前にゴミ集荷場の前の部屋を避けるように依頼していたにも関わらず，この部屋を割り当てられたことにスタッフの悪意を感じました．二度とこのホテルには泊まらないし，返金を望んでいます．またホテルは海岸から遠く，途中で何度も信号で止まらなければいけません．この価格でこの程度のホテルに泊まるくらいであれば，海岸沿いの別のホテルに泊まることを強く勧めます．
There was also a room right in front of the garbage collection point, which had a strong smell and many flying insects, making it impossible to spend time with the balcony open. I felt that the staff was malicious in assigning me this room, even though...
「Staff were wonderful. We had our Harley with us which we hauled in our truck and manager ensured we had a place to park it and notified the staff not to tow it. 」
「Second year staying at this hotel. Staff are friendly, and quick to fix any issue that may arrive. Our fridge was not cooling and they quickly came a brought a new one. 」
「Wonderful stay for me and my family. The property is so clean, looks recently renovated, the staff are extremely nice and helpful, and you can't beat the location. We continue to visit OC and Crystal Sands is always our first choice to stay! 」
「The staff and the customer service were excellent!!!! a room with the ocean front view was clean. It was a wonderful relaxing day and we will be back again.」
「
Absolutely exceptional service! Every staff member I encountered went above and beyond to make my stay comfortable and enjoyable. Truly a five-star experience.」
「This was my family's first time at this hotel. We stayed 3 nights in July, 2025 in a side ocean view room.
Here are the positives:
Quiet room - We never heard our neighbors. The sliding glass door was like a vault when it shut. Very nice!
Excellent Location - Right in the heart of the boardwalk. We parked once in their lot and walked to everything. The small beer/water/soda store down the block was very handy.
Clean Rooms - Very well kept rooms with updated fixtures and furniture.The room...
「Located just off the boardwalk, this little hotel has the friendliest staff - they greet you every time you come in and are always asking if you need anything and willing to give advice on restaurants and activities... plus your room is always so clean! My only complaint is the tight parking lot and it would be nice to have an A/C in the bathroom.」
「Staff were very pleasant ,and understanding about changing my room. Place was right across from the broad walk /beach. Have a small pool for the little ones. 10/10 for me . Book your stay what are you waiting for.」
「I had a positive overall experience during our stay at this motel, which is conveniently located near the beach in a popular tourist city. However, I felt disappointed that there was no self-service laundry facility on-site, and the nearest laundromat in the city was not within walking distance.
I believe adding a self-service laundry facility would greatly enhance guest convenience and satisfaction, especially for those staying multiple nights.」
