「Patrick Jordann and Shanice at front desk were awesome every day. Summer took care of ants on the balcony...yeah! We loved that it was quiet and the lazy river was awesome. Walked to beach for sunrises and sunsets. Loved everything about Orange Beach.」
「I love the area, the view, the staff was amazing and very helpful. Quick and easy everything but the most amazing thing is they made me feel important as a guest. 」
「Family friendly. Overall great property for a quick beach weekend for the family. Staff is really nice and the people on the beach are very laid back.
Two downsides -1. the doors are really loud so if your kid is light sleeper you may be in for an early morning.
2. If you have a city view with a balcony then the designated smoking area is right below you. We couldn’t enjoy our balcony at all- two of us have asthma :( . 」
「Every employee I dealt with was very helpful and kind. The bus to and from the beach is perfect as it kept sand out of my car, zero park fees, and no driving! Exceptionally clean everywhere.
(I was cornered and captive in the elevator by an angry barking ankle-biter whose owner just stood there looking up! Maybe get them their own elevator
if they can’t behave in public…..)」
「All of the associates were very professional at the front counter, however I would like to give a shout out especially to Christy who works the evenings, she is the one that I saw the most and she went out of her way to be very helpful during my stay.」
「Had a fantastic stay at the Embassy Suites Gulf Shores. It’s a brand new hotel with lovely clean and comfortable rooms, beautiful facilities including a gorgeous pool/ bar area and just steps from the beach. The staff in particular went above and beyond, especially Glenisha at the front desk, Sandra at the breakfast bar, our server Johanna and Laura in housekeeping. Their kindness and attentive service went beyond the traditional hotel experience. If we are ever in Gulf Shores again, there’s no...
「My stay was very nice and I enjoyed myself. I was there for my birthday weekend and I enjoy myself and I will come back again. If it the Lord’s will thank you all the staff was nice and I was treated very nice and I think you may God continue to bless you all. Love you all too!!!
Ms Johnnie M Wilkerson 」
「Lovely hotel and reception staff very friendly and helpful.
Pool area very clean and well kept.
Area around hotel is beautiful with a few restaurants to choose from.
Free self parking!
Nice breakfast.
Highly recommend 」