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"Rooms were beautiful and staff were amazing. Unfortunately there is construction happening next to the hotel which was noisy through the day. I would highly recommend once the noise of the construction settles. "

"Amazing place, nice people, make sure to get ocean view"

"Room and staff were very good. Drinks were pretty expensive though. "

"One of the best hotels over stayed at, it gave serious White Lotus vibes (in a good way) The staff are incredible. All so kind, sweet and caring. The pool areas are amazing. Best I've ever stayed at! The breakfast was amazing! So many different cultures to try their food, I loved it! Ate there every day and never got bored. They had some pretty major renovations going on but It did not impact me at all. The team managing is should get an award as it has been impeccably managed. The construction area is coordinated off with huge beautiful gardens so you would never know and it made the hotel even more beautiful. My only suggestion to get more of my money would be change some of the dining options to be more regular food in the evening. Most of your restaurants were dead and felt too formal and expensive. The pool menu is great during the day but I found it hard to eat anywhere with my kids at night. I had to go to the next hotel door which was a loss for you. I would have happily never left! Thank you for a wonderful stay, I hope to come back!"

"Everyone and everything was wonderful."

"Outstanding reception , gelt like we were returning home. Staff most helpful. Our gave hotel at Nusa dua"

"Everything I expected from a 5 star hotel . Clean, wonderful staff, beautiful hotlel. The only downside is they should keep kids out of the pool with the bar . "

"Great The lagoon is so nice"

"Dear Management Team of The Apurva Kempinski Bali, I would like to take this opportunity to express my sincere appreciation for the exceptional service we received during our recent stay at The Apurva Kempinski Bali. First, my heartfelt thanks go to Miss Fatima from the Reception team. From the moment we arrived, she demonstrated remarkable professionalism, warmth, and efficiency. Her attentive attitude, clear communication, and genuine care made our check-in experience smooth and reassuring, leaving us with a wonderful first impression of the hotel. I would also like to extend special recognition to Mr. Arya, the Food & Beverage Manager at Cliff Lounge. His professionalism, attention to detail, and dedication to guest satisfaction truly stood out. Under his management, the dining experience at Cliff Lounge was not only enjoyable but memorable. His leadership and hospitality greatly enhanced our overall experience. Both Miss Fatima and Mr. Arya exemplify the high standards of service and hospitality that define the Kempinski brand. Their commitment, courtesy, and professionalism made our stay particularly pleasant, and we are truly grateful for their efforts. Please kindly convey our appreciation to them, and thank you for maintaining such an outstanding team. We very much look forward to returning to The Apurva Kempinski Bali in the future. Yours sincerely, Yang Li Room Guest at The Apurva Kempinski Bali 2053"