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"Great for a short term stay"

"Our stay at the Hotel was fantastic. The weather was great, the staff amazing, and the property immaculate. Our first time to Costa Rica, and we took advantage of the beach access at the resort. We went with friends, and the ladies enjoyed the snorkeling right from the beach area. The restaurants were good. Our favorite was the Oriental. By day three, the staff reconized us, went out of the way to treat us well, such as having coffee poured and ready for us by the time we sat at our table for breakfast each day. The bar service was good. I do miss having poolside service. Our room was comfortable. In building number 1, which was central to everywhere. At anytime, you could have the shuttle take you anywhere on the resort. I must call out a few staff for being excellent to our group. Thomas (The Omelette guru) was charming, and very engaging. He'd hi-5 us every day. Jill, Kimberly, and Noesti (sp?) always smiled, and made us feel like royalty. Finally, a big thank-you to Sandra at the reservations desk, she was so friendly, kind, and accomodating. Even on short notice when a member of our group had to cancel. Our only small complaint was with housekeeping, and it may been more of a communication mixup, but we had a couple of days, where there was nothing done to our room, despite asking them (in person) to do so. Carlos, David, and the wonderful Henrique (Manager) made our dinners so memorable. We are already discussing booking for next January. Cheers!"

"We had an exceptional stay at Planet Hollywood - Costa Rica! From the moment we arrived, we were warmly welcomed. There is so much to say that it will be difficult to comment on it all, but I'd recommend upgrading to Star Class- it gave us access to different food options, an upgraded bar, an upgraded room, and Daniel, who was our Star Class Concierge. He arranged all our dinners, made reservations when needed, and ensured everything was perfect! The entertainment team has great energy! Antonio really made an effort to get to know our family, our names, and encouraged everyone to participate. The food was exceptional! Nothing but great things to say about our experience. Highly recommend!"

"Staff is very friendly and accommodating, loved the facilities, looks like newly renovated and modern, large swimming pool. Beach is just across the street. "

"Good "

"Wonderful gem of a hotel. Large property with great beachfront, nice (but dated) rooms, great staff, good food, and nice pools. This is a great all inclusive hotel for those looking for a quiet location for a beautiful beach getaway. Staff is amazing....Candy, Steven, Kenneth, Emmanuel, Kevin, Danny, and Geo at the Tour desk. Highly recommended"

"The room was clean, staff was friendly and helpful, and the views were beautiful. Would 100% visit again! "

"Very friendly staff and great location!"

"Hospitality "