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"The staff were so accommodating and attentive, from helping us arrange a car service from the airport to helping us when our room was hot. They really went above and beyond to make sure our stay was as comfortable as possible"

"Great customer service "

"Duplex suite that felt like a home inside a hotel. Super impressive interior"

"Clean room, great stall, good food too. Lugga"

"Clean room and friendly/helpful staff. The concierges (Dylan) helped us book several restaurant reservations in Chinese, and helped with carrying our heavy luggage. Highly recommend!"

"excellent stay"

"Clean room and friendly staff"

"Location."

"I had a wonderful stay at this hotel. I was pleasantly surprised with a complimentary upgrade to a suite, which made the experience even more memorable. The room was exceptionally clean and offered a beautiful view, making it a great space to relax in. The staff were consistently friendly and helpful throughout my stay, and the club lounge access was a great added perk. The location is also fantastic — there’s direct access to the mall, and it’s just a short walk to Wangfujing, which made getting around incredibly convenient. Overall, a very enjoyable stay and I would happily return!"