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"Was awesome stay i reccomend planning your next stay away at Poenamu motels"

"spotless, new, modern, close to good food options, quiet..really just great value"

"Great location for Albany mall, Massey University and bus stops."

"Only stayed for one night but have no complaints whatsoever. Everything was clean, neat and well-maintained. After-hours check-in was easy. Highly recommend."

"The room was immaculately clean and very spacious. The staff were friendly and very attentive. Checkin/out was a breeze and the location was quiet even though close to shops. Albany mall is within a 15min walking distance. The bed was a very generous size and very comfortable with ample pillows provided. There was only one bedside light however, and a thin blanket. Although there was a heat pump, an extra/thicker blanket as an option would have been appreciated. Overall, would definitely stay again."

"Good."

"The location is great and staff were friendly. We stayed for 3 nights. My husband and 2 x daughters. The room temp was fixed which meant sleeping was challenging as we were hot. This was a nightmare despite calls to reception we were destined to be in a stuffy room all night. No towels racks? Towels didn’t dry which meant we were constantly having to go to reception for rubbish towels. This wouldn’t have been an issue except housekeeping is only done once every three days. Never stayed in a hotel where the room is cleaned once every three days. We were overflowing with towels and rubbish. I don’t desire to do dishes on holidays. If I wanted that I would have booked an air b and b or serviced apartment. The spa was challenging as it shut at 9 not 10 as stated which meant we wasted time having to get staff up to open for us. There was no bar, no dining and servings of frozen food for the mini bar yuck. Plus at times the lobby and lift smell like actual faeces. The beds were so uncomfortable. It’s not actually a hotel is predominantly residential so expect it to be a bit strange and not a hotel experience. I could go on but you get my idea. Oh and parking is additional $30 a night. When you don’t even get your bed made that’s a bit rich. "

"Will definitely stay here agin, it is in a fantastic location with great food spots and the beach nearby. The rooms were spacious and comfortable."

"Property is run down and in poor condition. Zero in person contact at reception, only telephone calls. You need to phone on arrival to get key from lockbox. Room was old, door had been forced open at some point with crowbar, TV would not work, heater did not function, showerhead broken, security chain broken, deadlock bolts on both doors loose. Bed was comfortable however and parking available but that was only plus. Do not stay here. "