「At check-in time, the receptionist didn't smile and seemed unwelcoming.
I finished check-in and went to a buffet restaurant "feast".
I told the room number to a restaurant staff, but she replied that I should pay by credit card or money at the time there.
I asked why and she answered the deposit is not enough.
I wasn't convinced but I told her that I pay by my credit card.
She received the card and let me wait for a long time.
After long time she and the manager said to me ,"We...
「I really love people from this hotel. My daughter (3.5 years old) was impressed that almost everyone (manager and people who works in the restaurant) she met here could speak English fluently. She did not have trouble to communicate with them at all. The manager Nataly was super helpful when she helped my dad get the elevator to the lobby for his Didi. All in all, we had a fabulous experience in this location. The only thing I would suggest is to have more free weight area in the fitness center,...
「Great location and friendly staff. One thing I was dissatisfied with was the hot water system. The first time I turned on the hot water at the bath tub and vanity, the pipe had bursted and very brown water came out. One of the USB ports and plugs by the bedside was also loose/broken. However, overall it was a great stay.」
「Extrañados que una cadena americana nadie en esebhotel hable Inglés. Mas de 20 minutos haciendo el check out y tratando de conseguir la factura. Al final quedaron de enviarla pero no fue asi」
