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Sheraton Changsha Hotel

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Luxury
4.5 star property
8.8

Excellent

Changsha sanctuary with indoor pool

Attentive staff provide exceptional service in this business district retreat with two restaurants. Guests can unwind in the pool or enjoy spa treatments. Fitness enthusiasts appreciate yoga classes and sauna access before returning to individually decorated rooms with premium bedding.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥13,890
￥16,196 total
includes taxes & fees
Jun 8 - Jun 9
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Lobby
Hilton Changsha Riverside
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 28 reviews
The price is ￥13,189
￥15,378 total
includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are available for CNY 318.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 117 per person
  • Airport shuttle fee: CNY 450 per vehicle (one way)
  • Rollaway bed fee: CNY 318.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and NETS QR
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 11:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Sheraton Changsha Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:30 AM–11:30 PM.

How much does it cost to stay at Sheraton Changsha Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sheraton Changsha Hotel on Jun 8, 2026 start from ￥13,890, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Changsha Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Changsha Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Changsha Hotel?

Check-out is at noon.

Does Sheraton Changsha Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 450 per vehicle applies.

Where is Sheraton Changsha Hotel located?

This family-friendly Changsha hotel is located in the business district, within a 15-minute walk of Martyrs' Park and Chángshā City Museum. YuefangiD Mall and Jia Yi Former residence are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 55 out of 99 reviews
Rating 8 - Good. 29 out of 99 reviews
Rating 6 - Okay. 12 out of 99 reviews
Rating 4 - Poor. 3 out of 99 reviews
Rating 2 - Terrible. 0 out of 99 reviews

Reviews

Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

🏖️Summer holiday in 2025 - tripping to hometown

1. Lobby was so spectacular, check-in was fast and friendly with welcome snack 2. Room amenities were renovated and clean 3. Breakfast was very tasted with Changsha cuisine locally 4. The garden in the sky walkable very relaxing
Lobby
Breakfast
Breakfast
Breakfast
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Xiaoming

Liked: Cleanliness, amenities, property conditions & facilities
The only thing I didn’t know was some of the floors are smoking floors and people smoke there.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Meng Cheng

Liked: Cleanliness
Disliked: Property conditions & facilities
Lots noise from other rooms when I was staying at rm 3004.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

LEE THOUN

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The central heating is far too warm and felt suffocating and sweating. The temperature setting was around 26-30c which is not ideal and definitely not the right setting. Sheraton should have a standard data on suitability ambient temperature for public.
Stayed 5 nights in Feb 2023
Verified

8/10 Good

sungkoo

Liked: Cleanliness, staff & service
Disliked: Amenities
객실이 좀 올드한 디자인이지만 깨끗하고 넓고 편리해서 매우 가성비 측면에서 좋았습니다
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务很好空间也大
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

GILLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service et niveau de confort exceptionnel!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

BAUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
꺠끗하고 조용합니다.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

YINXU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境很好
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton in Changsha

Never get wrong to choose Sheraton in China because of good location, service excellent throughout all level, staff always warm and caring. Morning breakfast buffet is good with lots of varieties. I enjoyed my stay in Sheraton
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and clean. Friendly stuff. Although it is quite a long distance to the metro station. 15 min walk. Overall, we had a nice stay.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

WON HYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and good. But the price is......

Only the enterance is difficult to find. The other is okay. The staffs are kind and the breakfast is good. And location is near(2.0Km) to the river(downtown). Service are very nice. But the price is a little high. And the rewards... if you book other site example you booked not a direct website contacting, then the rewards is nothing.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveler

大堂小哥很热情！

早餐可以 泳池不错。大堂小哥很热情！
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

泳池不错！

地理位置不错。泳池不错！
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

礼宾部小哥不错，其他一般。

地理环境还是可以的，房间设施较久，冰箱都不制冷。房间点餐，图片仅供参考。中餐厅前台招待太差，像路边小餐馆大妈级别，等半天也不招呼，也没有个先来后到。所以直接走了。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and the place is clean, neat and tidy
Stayed 1 night in Apr 2019
Verified

8/10 Good

Bubu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, bed is big n comfortable Location is good
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

YENCHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很不錯的飯店，標準喜來登設備與服務。乾淨舒適。
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Shung Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So so hotel for business

It takes more than 15minutes to checkout even in the early morning, each of the guest takes the same long time, don't how the staff trained for doing checkout. Concierge is not friendly at all, especially asking restaurants or for an umbrella during raining day.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置在市中心，出行方便，室内干净卫生，早餐丰富！
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
도심 한가운데 있어 접근성이 매우 좋아 편리하나, 전반적으로 시설이 오래되어 방이 좁고 현대적인 느낌은 없음
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvät unet Kiinassa

Hieno hotelli ja hyvät palvelut. Kielitaitoa ei tosin henkilökunnalta löydy kovinkaan laajasti.
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

Room was clean and condition was good but the location is quite far from city center.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Chi Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間整潔但比較遠離地鐵站

基本上房間整潔，住得舒適，唯獨是交通有少少不方便，因為要行10分鐘以上先至去到地鐵站，不過地鐵站附近有大型美資超市，下次都會再入住
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

位置算是靠近地鐵站

對於長沙此間酒店， 早餐款式不多，飲品過甜，沒有提供冰塊。 酒店房裡的被子有漬， 而且顯眼。 其他建議：可以參考其他酒店為客人提供租借usb線充電。
Stayed 1 night in May 2018