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"Room too small"

"Breakfast: terribly long line, long wait, especially during weekend. So, we went to Sakura Tower hotel to have breakfast. A tad more pricy but great buffet."

"Thoroughly enjoyed our stay and would definitely consider staying here again for our next stay in Tokyo. Clean rooms and very quiet! Comfortable bed and lounge access was very convenient--The food was also pretty good. Staying on the premium floor was great because of the fantastic view, so highly recommend doing so as well."

"The hotel itself is situated in an excellent spot in Shinjuku. It is only a 10 minute walk to the station, but there are still tons of things to do in Shinjuku if you do not feel like going out too much. Rooms are very clean and the free amenities in the lobby were great. It also has excellent sound proofing. I could barely hear any sounds from rooms around us except maybe the occasional footsteps upstairs, but nothing that would wake you up. I am a light sleeper so this was great. The A/C is good and quiet. The rooms are tiny, so take that into consideration, but that is usual for a hotel in the city. The front desk staff were very helpful when my mother left her bag on the airport limousine bus. They were able to call the bus company and identify the bag for us. We were able to get it back the next day. I would highly recommend this hotel!"

"Hotel employees were very helpful and accommodating. I had a very pleasant experience. I will definitely book this hotel again next time I am in Shinjuku!"

"An amazing hotel to stay at, everything was perfect and they clean your room every 3 days!"

"Very clean and the room size was very large compared to other similarly priced hotels in the other"

"Great stay for my first stop in Japan. "

"Clean place - friendly and helpful staff. Would definitely recommend. "