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"My recent stay at The Oakes Hotel fell far below acceptable standards due to several significant issues with room accuracy, maintenance, and basic safety. Severe Safety Hazard: The most alarming issue was finding a sewing needle left in the bed. This is a serious oversight and a major safety risk for guests. Inaccurate Room Description: The room was advertised as having two separate rooms, but it lacked a privacy door and only featured an open hallway. This did not match the booking description and offered zero privacy. Plumbing Failures: The bathroom toilet repeatedly clogged to the point of becoming completely unusable, causing a major inconvenience during our stay. Overall, the failure to clean the bed properly, inaccurate room layouts, and malfunctioning facilities made for an incredibly frustrating experience. I cannot recommend staying here until these operational and safety standards are addressed."

"Lots of things to do in area. "

"The room and washroom very clean plus spacious. The only thing is when I booked the room it said US fallsview. It’s not a full huge view. It’s a small window of the US fallsview but mainly view of the city and parking Although the room was comfortable and really clean which is what I liked the most."

"Great staff amazing room"

"Everything was wonderful. one of my favorite hotels by far. only issue i had was that another guest deadbolted the indoor pool so that nobody else could access it which resulted in me and my girlfriend not being able to use the pool."

"Will prefer to stay here next time as well"

"Was not what I expected. Children screaming and running all over the courtyard - no adult supervision and no staff near by to help. Price is right but not for the peace of mind I needed."

"Our family had a wonderful time at Great Wolf Lodge. It was really inclusive. Both boys at different ages were able to engage in a lot of activities. The food was fantastic, better than I thought it was going to be. The rooms were clean. The bathroom was a little small."

"The hotel staff were nice. However it appears that this hotel is being used as a government housing. There are many security guards on site and unfortunately we were victim to these guards. On 3 occassions, my mother was approached and asked why she was sitting in the lobby. I was just parking my car and to receive that kind of harassment was totally unnecessary. Especially for a paying customer. I wouldn't go back to this location considering this was never disclosed to us. And I didn't appreciate the disrespect from the security team. My Mom was simply sitting on the couch. "