The Charles Hotel

Elegant retreat near Niagara-on-the-Lake Golf Club offers a refined experience with French cuisine and attentive service just steps from the river

Choose dates to view prices

Where to?

Dates

January 2026

21

February 2026

Front of property - The Charles Hotel (Niagara-on-the-Lake)

Reception - The Charles Hotel (Niagara-on-the-Lake)

Terrace/patio - The Charles Hotel (Niagara-on-the-Lake)

Breakfast, lunch, dinner served; international cuisine, garden views - The Charles Hotel (Niagara-on-the-Lake)

Exterior - The Charles Hotel (Niagara-on-the-Lake)

The Charles Hotel offers a sophisticated escape near Niagara River Gorge. Relax in the garden or enjoy a drink at the bar. The HobNob Restaurant serves excellent French dishes on the scenic terrace. Guests appreciate the WiFi, free self-parking, and helpful staff.

Excellent

Popular amenities

Parking included
Free WiFi
Air conditioning
Breakfast available
Bar

￥27,433 total

includes taxes & fees

Feb 4 - Feb 5

Check prices for these days

Room options

All rooms

1 bed

Showing 3 of 3 rooms

Deluxe Room, 1 Queen Bed

Wonderful

Highlights

Individually furnished

Individually decorated

Air conditioning

Heating

TV

Hypo-allergenic bedding

Pillowtop bed

Down duvet

19 sq m
Sleeps 2
1 Queen Bed

Basic Room, 1 Double Bed, Non Smoking

Very good

Highlights

Individually furnished

Individually decorated

Air conditioning

Heating

TV

Hypo-allergenic bedding

Pillowtop bed

Down duvet

9 sq m
Sleeps 2
1 Double Bed

Premium Room

Wonderful

Highlights

Individually furnished

Individually decorated

Air conditioning

Heating

TV

Hypo-allergenic bedding

Pillowtop bed

Down duvet

23 sq m
Sleeps 2
1 Queen Bed

Sign in to view eligible discounts and perks. More rewards for more adventures!

Sign in Sign up, it's free

About the neighborhood

Old Town Historic District, a neighborhood in Niagara-on-the-Lake, is home to The Charles Hotel. The area's natural beauty can be seen at Niagara River Gorge and Lake Ontario, while Royal George Theatre and Shaw Festival Theatre are cultural highlights. Niagara-on-the-Lake Golf Club and Simcoe Park are two other places to visit that come recommended. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Niagara-on-the-Lake travel guide

View more Inns in Niagara-on-the-Lake

L0S 1J0, ON, Niagara-on-the-Lake, 209 Queen St

What's nearby

Niagara River Gorge
1 min walk - 0.0 km
Niagara-on-the-Lake Golf Club
5 min walk - 0.5 km
Royal George Theatre
5 min walk - 0.5 km
Simcoe Park
8 min walk - 0.7 km
Shaw Festival Theatre
15 min walk - 1.3 km

Getting around

Niagara Falls, ON (XLV-Niagara Falls Train Station)
22 min drive
Niagara Falls, NY (IAG-Niagara Falls Intl.)
35 min drive

Restaurants

The Garrison House
3 min drive
11Th Post On Queen
4 min walk
Tim Hortons
12 min walk
Two Sisters Vineyards
4 min drive
Starbucks
6 min walk

About this property

The Charles Hotel

Upscale boutique inn near Niagara River Gorge

Located close to Niagara-on-the-Lake Golf Club and Royal George Theatre, The Charles Hotel provides a terrace, a garden, and a bar. The on-site international cuisine fine-dining restaurant, HobNob Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi.

Additional perks include:

Free self parking
Cooked-to-order breakfast (surcharge), concierge services, and smoke-free premises
A 24-hour front desk
Guest reviews say great things about the helpful staff and location

Room features

All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as perks like free WiFi and room service. Guest reviews say good things about the comfortable rooms at the property.

Extra amenities include:

Recycling and LED light bulbs
Designer toiletries and hair dryers
55-inch TVs with digital channels
Wardrobes/closets, coffee/tea makers, and heating

Similar properties

Parking included
Free WiFi
Restaurant
Air conditioning

￥27,131 total

includes taxes & fees

Jan 22 - Jan 23

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Limited onsite self parking

Food and drink

Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: CAD 35 for adults and CAD 25 for children
A bar/lounge
A restaurant

Restaurants on site

HobNob Restaurant

Conveniences

24-hour front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Handrails in stairways
Hardwood flooring in public areas
Upper floors accessible by stairs only
Well-lit path to entrance

More

2 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Built in 1832
Smoking not allowed
Vegan dining options
Vegetarian dining options
Victorian architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

55-inch TV with digital channels
iPod dock

Food and drink

Coffee/tea maker
Room service

More

Air conditioning
Energy-saving switches in guestrooms
Free local calls
Heating
Individual decor
Individual furnishings
Iron/ironing board
LED lighting
Phone
Recycling
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

Fee for cooked-to-order breakfast: approximately CAD 35 for adults and CAD 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Only registered guests are allowed in the guestrooms

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charles Inn Niagara-on-the-Lake

Charles Niagara-on-the-Lake

Charles Hotel Niagara-on-the-Lake

The Charles Hotel Inn

The Charles Hotel Niagara-on-the-Lake

The Charles Hotel Inn Niagara-on-the-Lake

Frequently asked questions

Is The Charles Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Charles Hotel?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at The Charles Hotel on Feb 4, 2026 start from ￥23,344, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Charles Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at The Charles Hotel?

Check-out is at 11 AM.

Where is The Charles Hotel located?

Located in Old Town Historic District, this boutique inn is within a 5-minute walk of Niagara River Gorge and Royal George Theatre. Niagara-on-the-Lake Golf Club and Lake Ontario are also within 10 minutes.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ask a question

The Charles Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.8

Location

9.4

Staff & service

8.4

Property conditions & facilities

10/10 Excellent

Renato

Jan 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Absolute lovely hotel. Food, drinks and room were exceptional. Looking forward to a return visit

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Dec 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room was spotless, and ALL the staff were kind and helpful. Would definitely stay there again.

Stayed 2 nights in Dec 2025

10/10 Excellent

Frances

Nov 16, 2025

Liked: Cleanliness, amenities

yes, all the staff were helpful and made our stay and our evening meal outstanding.

Stayed 1 night in Nov 2025

10/10 Excellent

Randy

Oct 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel had everything you needed. Bar, restaurant, great verandas, friendly staff.

Stayed 1 night in Oct 2025

10/10 Excellent

John

Aug 29, 2025

Liked: Amenities

Loved the uniqueness of the property,very clean,staff are excellent

Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Sep 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful older property, well maintained. Nice staff. We enjoyed our stay

Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Sep 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to everything

A very comfortable hotel and we had a lovely spacious room. Very close to the city core and the theatres. Staff were all friendly and helpful.

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Sep 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The Hotel is quaint and charming, a very comfortable and cozy environment with multiple lovely verandas on which to sit and enjoy the surrounding gardens and interior spots to tuck in and enjoy a beautiful meal or a cocktail. Thoroughly enjoyable.

Stayed 1 night in Sep 2025

6/10 Okay

Anne

Sep 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Our room was spacious and well appointed; the bed was very comfortable. The shower was beautiful and I appreciated the heated floor.

Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Jul 26, 2025

Liked: Amenities

Very clean, well kept and nice staff

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Oct 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It has an older, colonial style look with plenty of verandas and balconies. But modern where it counted (heating, A/C, internet etc.). Breakfasts were very good, as was the one hotel dinner I had. Cozy hotel bar as well. I'd definitely go back.

Stayed 3 nights in Sep 2025

10/10 Excellent

Helene

Jul 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful front porch w flowers and a welcoming view

Stayed 1 night in Jul 2025

8/10 Good

Wendy

Jul 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Heritage building was quaint. First room had no hot water but staff quickly moved us. Great location for walking to waterfront and shops/restaurants.

Stayed 4 nights in May 2025

10/10 Excellent

Cristina

Jun 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed our stay. The staff was very friendly. Only stayed one night and we would stay again. Pillows were our only issue but that is always a matter of preference.

Stayed 1 night in May 2025

10/10 Excellent

Debra

Sep 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Our stay was very nice even though the battery for the smoke alarm went off in the middle of the night. We were moved to a different room for the night, and the hotel comped our breakfast the next morning.

Stayed 2 nights in Sep 2025

8/10 Good

Brian

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A very nice stay, there was a wedding there at the same time so we couldn't enjoy the restaurant but the food smelled fantastic

Stayed 1 night in Apr 2025

6/10 Okay

Neil

Oct 10, 2025

Liked: Cleanliness, staff & service

Hotel is positioned well to be relatively quiet from road noise, but close enough to NOTL shops, cafes, restaurants, etc. Position of my room adjacent to creaky stairs, which didn't lend to the best night sleep. View from window was directly into a skip. Shower barely reached warm water.

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lake trout for dinner was excellent. Friendly staff

Stayed 1 night in Apr 2025

10/10 Excellent

donald s

Dec 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great restaurant.

Stayed 1 night in Dec 2024

10/10 Excellent

rosalyn

Jun 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel in Niagara on the Lakr

The room was spacious and comfortable. We had an issue with shower, Aliyah was helpful and sweet and made everything perfect again.

Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the most wonderful stay at the Charles Hotel. Every detail was thought through, everything was clean and the staff were kind and respectful. We would definitely come by again, thank you so much!

Stayed 1 night in Apr 2025