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"The property is situated in an excellent location right at the heart of The Times Square. However, very disappointed to find out for a brand like this to not have the very basic facilities in the rooms. There is no tea and coffee options inside the room, the cleaners had no regard for the lint all around due to the blanket (fleeced) one, only to hear this is normal and common - seriously. The breakfast options are very limited, it is the same stuff everyday. We didn't let it dampen our spirits of visiting New York however felt the price we paid for the stay wasn't worth it."

"Very convenient hotel for the area. Typically priced but the room is a broom closet. very small. nice restaurants and bars nearby and within hotel"

"Rooms are well designed and in good condition. Elevators for such a large hotel are very fast and there are enough elevators. Staff does an excellent job cleaning rooms. Hotel is very well managed."

"Hotel was very clean, the staff was great. We ordered food out a few times and they held it at the desk for us and gave us utensils to use when the restaurants failed too"

"Room was very small and mattress squeaked anytime you moved. The place was clean. Very close to Time Square "

"The Air worked well.."

"love the breakfast. overnight oat is my favorite! fruits were infused with lemon oil. love love love!!!"

"Very comfortable rooms Fully equipped Looking forward to returning on my next trip to NYC"

"Clean room and complimentary water!"