「We stayed here for 3 nights and had a great time. The staff was helpful and friendly, the room was clean and modern, and the neighborhood was lots of fun and near two subway lines. 」
「Posizione molto comoda per raggiungere facilmente i trasporti pubblici. Personale molto cortese, hotel moderno, recentemente ristrutturato, camera ampia, letti molto comodi e biancheria pulita. Uniche pecche: manca un frigobar (o anche solo un frigorifero) ed inoltre al check in ci è stato chiesto se volessimo le pulizie giornaliere, abbiamo risposto di sì ma in realtà non è stato così. Infatti sono stati cambiati gli asciugamani ma i pavimenti non sono mai stati puliti per tutto il soggiorno,...
"Unfortunately, it was not a completely comfortable stay.
Upon checking into my room, I noticed that the window only had a thin sheer curtain, which made it easy for people outside to see into the room. I was very concerned about the lack of privacy, so I reported it to the front desk. However, I was told that the blackout curtains were currently being cleaned and none were available. Additionally, I was informed that the hotel was fully booked for the next two nights, so changing rooms was not an option.
Since I had already paid for my stay and finding another hotel at such short notice was not practical, I had no choice but to remain in the room and find my own way to protect my privacy.
I believe this situation reflects a clear lack of preparation on the hotel’s part. Privacy is a basic expectation in any hotel room, and appropriate measures should have been taken in advance.
In response to this issue, the only compensation offered was a single drink voucher, which I felt was insufficient given the inconvenience.
While the location and concept of the hotel are appealing, I was disappointed by the lack of readiness and the limited response to a serious concern. I hope this review helps others who are considering staying here"
