Aparthotel

smartments Wien Heiligenstadt

Property class: 3.5

Choose dates to view prices

smartments Wien Heiligenstadt provides laundry facilities and more. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
The current price is ￥9,306
￥10,702 total
includes taxes & fees
Sep 20 - Sep 21

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio

A hotel room with a bed, a desk, a TV, a bookshelf, and a door with a handle.

Studio

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio XL

A modern hotel room with a large bed, a desk, a wardrobe, a bathroom with a sink, and a TV mounted on the wall.

Studio XL

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familyapartment

A modern hotel room with a large bed, a desk, a wardrobe, a bathroom with a sink, and a TV mounted on the wall.

Familyapartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio

A compact bedroom with a bed, a small table, and a chair.

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Xl

A hotel room with a wooden floor, a bed, a TV, a desk, and a large mirror.

Studio Xl

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A compact bedroom with a bed, a small table, and a chair.

Family Room

  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
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7.6 out of 10, Good, 840 reviews
The price is ￥10,117
￥11,635 total
includes taxes & fees
Sep 20 - Sep 21
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About the neighborhood

Döbling, a neighborhood in Vienna, is home to smartments Wien Heiligenstadt. Hofburg Imperial Palace and Belvedere are notable landmarks, and travelers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Visit our Vienna travel guide
View more Aparthotels in Vienna
Map
1190, Wien, Vienna, Leopold-Ungar-Platz 3

What's nearby

  • A multi-lane highway with vehicles, overcast sky, and a bridge in the background.
    Danube Bike Path (Vienna)
    8 min walk - 0.7 km
  • A stone bridge over a pond with cherry blossoms and rocks.
    Setagaya Park
    14 min walk - 1.2 km
  • Karl Marx Hof
    5 min walk - 0.4 km
  • Beethoven-Heiligenstadter-Testament
    15 min walk - 1.3 km
  • Millennium City
    4 min drive - 3.9 km

Getting around

  • Vienna Heiligenstadt Station
    2 min walk
  • Heiligenstadt, 12.-Februar-Platz Tram Stop
    5 min walk
  • Vienna International Airport (VIE)
    28 min drive

Restaurants

  • s'Weckerl
    2 min walk
  • Nespresso Boutique
    8 min walk
  • Tekaway Sushi
    3 min walk
  • Pfarrwirt
    16 min walk
  • Restaurant Athene
    19 min walk

About this property

smartments Wien Heiligenstadt

  • Aparthotel near St. Stephen's Cathedral
  • smartments Wien Heiligenstadt provides laundry facilities and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Express check-out, express check-in, and smoke-free premises
    • An elevator, a vending machine, and bicycle parking
    • A water dispenser
  • Room features
  • All 166 rooms feature comforts such as laptop-friendly workspaces and separate sitting areas, in addition to thoughtful touches like free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • Wardrobes/closets, separate sitting areas, and kitchenettes

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 15-inch flat-screen TV

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Vending machine
  • Weekly housekeeping

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 166 units
  • Bicycle parking
  • Double-glazed windows
  • Energy-saving switches used
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

Guests are recommended to download the property's Hotelbird mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Is smartments Wien Heiligenstadt pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at smartments Wien Heiligenstadt?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at smartments Wien Heiligenstadt on Sep 20, 2026 start from ￥9,306, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at smartments Wien Heiligenstadt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at smartments Wien Heiligenstadt?

Check-out is at 11:00 AM.

Where is smartments Wien Heiligenstadt located?

Located in Döbling, this aparthotel is 0.2 mi (0.3 km) from Karl Marx Hof and 3 mi (4.8 km) from Vienna Christmas Market. Danube Bike Path (Vienna) and Danube River are also within 15 minutes. Vienna Heiligenstadt Station is only a 2-minute walk and Heiligenstadt, 12.-Februar-Platz Tram Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

smartments Wien Heiligenstadt Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Property conditions & facilities
Rating 10 - Excellent. 63 out of 110 reviews
Rating 8 - Good. 36 out of 110 reviews
Rating 6 - Okay. 6 out of 110 reviews
Rating 4 - Poor. 4 out of 110 reviews
Rating 2 - Terrible. 1 out of 110 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
It was located nicely by the subway station. The address actually takes you to the back of the building at the student entrance. Make sure they drop you off next to the Japanese restaurant.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The building is modern and clean. It is also in a reasonably quiet area but conveniently located directly beside a city train centre with service to all local attractions.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I had a great experience at this hotel in Vienna! The location is excellent, very convenient for exploring the city and close to major attractions, restaurants, and public transportation. The atmosphere is comfortable, clean, and welcoming. The staff was also very attentive throughout my stay. I would definitely stay here again!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
beautiful apartment right next to the Metro excellent staff
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near public transportation & just few stops to city center. Very clean, modern, staff were great. They have free coffee too.
Stayed 13 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All was great! Super easy to check in and out! Stayed for 2 weeks and room was regularly cleaned!
Stayed 16 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed very comfortable stay with minimal equipment.
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location next to U4 train with connection to all parts of city. Kitchen in unit is small, but is acceptable for this type of accommodation. Would definitely use this facility again.
Stayed 12 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very positive experience! Located very convenient, despite its just right near to Bahnhof, it's still quiet inside. Since I had to extend my stay, I got much better room (Dachgeschoss) with the view which kindly helped me from the stuff (Christina). Very recommended.
Stayed 11 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Very clean. Right next to station. Very helpful and friendly staff.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness
So the room was very clean and comfortable. Check-in was easy as was check-out. There are two supermarkets very close making it very easy to buy supplies. It’s 2 minutes walk to the U4 so very convenient for the centre of Vienna. Rooms were quite with good curtains so this did not hamper sleep. Our only criticism was that the corridors were slightly unpleasant smelling but this didn’t affect the room.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment, perfect for the day I needed to be working on my laptop. I arrived very late and was able to check in fairly easily, although trying to open the main door took a bit of brainpower (read the instructions in advance!) Right next to train station and only about 20 minutes from the city centre which was fantastic. Great supermarkets and food choices right nearby too. Room lacked a kettle and I would've liked more towels, but rooms are only cleaned once a week.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
It was somewhat difficult to unlock the auto-lock at the entrance. The rooms are large and comfortable, although they are in the category of flats with a kitchen. Almost directly connected to the station, so we didn't need an umbrella even though it was raining.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Sink is outside the bathroom which is very inconvenient for hand washing after using the toilet. Iron is available from reception but reception has very few working hours so it's best to bring your own or ensure you request it on time when reception is open.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The front desk lady was awesome; and very informative. Definitely coming back to thiss property .
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Make sure to make an extra key
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near to metro station
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great quality at affordable price
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice and up to the mark
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I picked this location being right next to a train station. I saved money by not being downtown Vienna, but in fact because I did stay here, I literally was within minutes of everything. Grocery store next door. Etc. For someone that actually NEVER used public transportation, this was an excellent venture. Great value! Only $28 for a week transportation voucher that included trains and busses. And you can take the train right back to the airport . The hotel is located at the end of the line. Super Easy.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The only issue was too hot - couldnt adjust heating - and coffee pods not rwplaced. Minor quibbles
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 11 nights in Jun 2022
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Communication
It was smart.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good enough
Stayed 3 nights in May 2025