Excellent customer service. Our AC thermostat wasn’t working. After two techs couldn’t fix it and housekeeping failed to prep a new room for us, management gave us the remainder of the stay in a suite and a free breakfast in the hotel restaurant.
The property itself is AMAZING! The rooms are FILTHY!!! We had an issue with our safe not working I called the front desk and walked to the front desk and they were “sending someone up” we NEVER SAW ANYONE! Our towels were stained and ragged! The pump for the conditioner was broken so I left a not ...
Centrally locates. Affordable valet compared to the other rates in the area. Friendly staff.
This place was pretty decent. Clean and cute rooms. They have a nice pastry, fruits and beverage breakfast selection. Good location. We caught it at a good low rate per night. The only thing we didn’t like is the parking. The booking site stated FREE parking but we ended up having to park a fee streets ...
Everything was fine. The only thing is i would of loved is to check in earlier then 3pm
Great location + value for money. Place is a little tired, but friendly staff help make up for that
This hotel got the job done. It was clean and comfortable. Close to the transit line and lots of restaurants. Not the newest or most up to date, but affordable for our family's visit to San Francisco.
Clean and close to airport. Breakfast is delicious!
Excellent location, nice rooms and facilities. I found the bed really soft though and woke up with a bad back. The buffet breakfast was very disappointing for the very high price.
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