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Excellent! Room was spacious and very comfortable. Location was great very walkable to all the sites

Best bang for your buck hotel in term of facilities and amenities! The club lounge option is worth the extra money since the breakfast and club lunge offer premium food and drinks. The breakfast option is the best I seen in terms of Asian & western selections.

An enjoyable experience. The staff was more than kind. A must try for foreigners visiting Japan.

Great Japanese-style half-boarding experience with full dinner at dedicated tatami room , wonderful food selection including Japanesetop-rank beaf and line-up.Breakfast also good. Friendly staff and service, also onsen is good too.

LOVE this place. Feels like a 4 star hotel—large rooms, very clean and modern, great amenities—but it’s only rated as 3 star. I would book this place again without hesitation. Great location even walking back and forth through the snow (it snowed when we stayed). Staff very helpful. Most of Kanazawa has limited English speaking skills but staff will use google translate to help out :)

Regular shuttle bus makes the hotel as convenient as nearby the train station. Buffet breakfast is with great variety and plentiful. Service is good and staffs are very welcoming. Lounge with free beverage is definitely a plus. Room is clean, spotless, with amenities provided. Parking space is provided free. Coin laundry facility is available despite we did not use during our stay.

Comfortable room and king size bed, excellent bedding, comfy mattress, only wish was for larger pillows. Good ac, very quiet room. Coffee and tea in room, great service from staff. Absolutely fabulous buffet breakfast and very short walk to omicho market. Will stay here again!

We loved everything about this hotel, Even the restaurant had a spectacular set menu the location cannot be beat and the staff went above and beyond to be helpful and courteous

room has everything you need! perfect location.

Very nice hotel. Staff was friendly and helpful. Rooms. while a little small, were clean and comfortable. The in-room washer/dryer combo was a great convenience. I will definitely stay here again on my next trip to Kanazawa.

Incredibly unique and clean hotel with excellent service! Thoroughly enjoyed our stay.

The hotel was in a great location, right by Omicho Market and only 10 to 20 minutes walk from the various historical districts in Kanazawa. It's also close to multiple shrines, the castle, and the Kenroku-en Gardens. When I told a staff member that I wanted to do a day trip to Yamanaka Onsen, they gave me some tips on getting there. Also, the cafe is delightful. I tried their ginger latte and thoroughly enjoyed it! One thoughtful touch was that there were umbrellas we could borrow when the...

Perfect stay at Hotel JAL City Toyama! The room was perfect and equipped with everything I needed. I especially loved the laundry information feature on the TV such a smart and convenient detail. The breakfast was delicious with great options, and the staff was extremely friendly, welcoming, and helpful during my stay. I would definitely stay here again!

Good, new hotel