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"Well maintained historical place in central-ish Nairobi."

"This is a hotel that has been/is being renovated and is trying to become much more attractive for international business and tourist travellers. While the staff was incredibly kind and pleasant, it seems pretty clear that they don't understand what a higher level of service looks like. The AC in rooms and common areas simply has to be widely improved and the bar could use an update. Again, nice people but a lot of standing around when folks have needs."

"Good "

"Staff was excellent. Amenities in the room were not up to standard for a 5 stars hotel and overall, the feeling is that the hotel is living on its glory - but is not any longer that good. Hot/Warm water in the shower was not coming. Heating/AC was not working and the insulation of the rooms is of poor quality as well as the sound proofing. What is the point of having a terrace by the garden if you cannot use it as everything gets wet?"