Rosen Heim HAKUBA

Photo gallery for Rosen Heim HAKUBA

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Superior Quadruple Room | Desk, blackout drapes, free WiFi
Triple Room | Desk, blackout drapes, free WiFi
Single Room | Desk, blackout drapes, free WiFi
Quadruple Room | Desk, blackout drapes, free WiFi

Overview of Rosen Heim HAKUBA

Rosen Heim HAKUBA

3.0 star property

4.3/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
399-9301, Nagano, Hakuba, 3750 Happo Hokujo

Explore the area

  • Popular LocationHakuba Ski Jumping Stadium7 min walk
  • Popular LocationHappo-one Adam Gondola7 min walk
  • Popular LocationHakuba Mini Train Park11 min walk

Choose dates to view prices

About this area

Hakuba

Rosen Heim HAKUBA is located in Hakuba. Hakuba Valley Ski Area and Hakuba Ski Jumping Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chubu-Sangaku National Park and Myoko-Togakushi Renzan National Park. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Hakuba Ski Jumping Stadium - 7 min walk
  • Happo-one Adam Gondola - 7 min walk
  • Hakuba Olympic Museum - 8 min walk
  • Happo Information Center - 8 min walk
  • Hakuba Mini Train Park - 11 min walk

Getting around

  • Hakuba Station - 7 min drive

About this property

Rosen Heim HAKUBA

3-star hotel with 2 spa tubs and sauna
A restaurant, a bar/lounge, and a sauna are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, a meeting room, and laundry facilities. Housekeeping is available once per stay.
Rosen Heim HAKUBA offers 40 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, children's slippers, and toothbrushes and toothpaste.

This Hakuba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Hot springs and an outdoor tennis court are featured at the hotel. 2 spa tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–8:30 AM: JPY 1300 for adults and JPY 800 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Fishing
  • Horse riding/rentals
  • Hot springs
  • Karaoke
  • Outdoor tennis court
  • Sauna
  • Tennis

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • BBQ grill(s)

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Children's slippers
  • Desk
  • Phone
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 1300 for adults and JPY 800 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Rosenheim Hakuba Hotel
Rosen Heim HAKUBA Hotel
Rosen Heim
Rosen Heim HAKUBA Hotel
Rosen Heim HAKUBA Hakuba
Rosen Heim HAKUBA Hotel Hakuba

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 17 out of 34 reviews
5 - Excellent 50%
Rating 4 - Good. 12 out of 34 reviews
4 - Good 35%
Rating 3 - Okay. 3 out of 34 reviews
3 - Okay 9%
Rating 2 - Poor. 2 out of 34 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 34 reviews
1 - Terrible 0%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

3/5 Okay

Liked: Cleanliness, staff & service
Good staff but so-so overall.
The staff was very kind and helpful. The room was small and the heating was not good. The head side of the bed was directly under the window and cold air came to my face. The in-house spa was very good. The dinner was mediocre.
Stayed 3 nights in Dec 2021

5/5 Excellent

Stayed 7 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over Christmas and it was a great stay.
Stayed 2 nights in Dec 2021