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"Very nice hotel; clean and with sufficient facilities; helpful and friendly staff; conveniently located"

"Loved our room, the onsen was clean and relaxing. The food was great and the service was perfect."

"Excellent with good breakfast"

"Clean and spacious room. It kinda expensive in ski season, but still the best choice at Zao, Yamagata. Smoking room is near the lobby, which is a really bad design, you can smell the stinks every time before taking the elevator. Overall, a great place to stay."

"Everyone was friendly. Very convenient. Good people "

"An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only). "

"Affordable, clean, room are super spacious, very suitable for small family (mine is family of 3). Get to experience public bath and onsen. Strategically located - near to many eateries and walkable to main attractions like Zao Ropeway"

"Hotel next to Karaoke so a bit noisy from 12 midnight till 4am"

"spacious room with comfortable beds and an amazing view. delicious buffet breakfast. a bit old-school hotel in that they still use physical key on a gigantic keychain but kind of quaint in a way. our stay was perfect and the only gripe was there's no kettle nor bottled water provided, only a small metal cup for heating water for tea."