Find hotels near Nagahama Hall, Yokohama from ￥4,729

"The staff were the most unhelpful life seen in my almost 40 years of travel Whenever there was an issue, they would smile sweetly, and basically tell you to go blank yourself, but in a very polite manner There were many issues and each time I was basically told we don’t care If I could give this a less than zero rating, I would This by far has been the worst hotel experience of my adult life As an example, they post that they have a gym. Nobody tells you that if you don’t have a Japanese SIM card you can’t access their Jim when I brought this to the attention of the staff. They offered two solutions one go buy a Chinese SIM card to find another gym both equally unhelpful and showed a complete lack of empathy or interest The whole state was like this From check-in to check out. For check-in, they would allow you to check in early for a fee, even though they stated the room is ready Then once you agreed to the fee, they said oh at this time we have to have that by another $20-$80 Australian I caution travellers to never use this hotel"

"Very clean room and clean hotel all together. Very peaceful. Staff was great and they even gave skin care routines when we arrived. Honestly, this hotel would be perfect if they would just add more clothes washing machines. they only had 2 for the whole hotel, so sometimes you couldn’t get a wash in when it was convenient for you. "

"細かいところまでのお掃除は時間的に許されないのでしょうか？ 値段的には部屋の広さ、眺望は見合わない感じがしました 夜景を数分眺めたくフロントデスクの方はお客様のじゃまにならなければ、、と言われましたが、レストランの方にはokay は頂けませんでした 朝食だけは素晴らしいものでした。 I泊3万円強は朝食代と感じています 多分祭日だからでしょうか"

"Very enjoyable stay."

"This hotel is perfect if you want A more quiet part of Japan near Tokyo. I'd recommend this hotel for couples and families. Not to much light life around but a lot of fun activities for families. I'd recommend getting a corner room view it's crazy."

"All good and staff is friendly. The self check in and out is good for me but I am unsure if everyone can operate the machine which looks complicated."

"Great location and easy check in. Everything was perfect minus the weird smell of bathroom (perhaps cleaned with old rags). The beds were comfortable and there was just enough space. Really enjoyed this stay"

"Friendly staff"

"Conveniently located in Kamakura. A beautiful new home. Everything about the home was wonderful. Lots of space "