「While its not one of the newest hotels in Kelowna, it was convenient option for us, while visiting a family member in the hospital.
The room was always clean, and the mattresses were very comfortable. We appreciated the daily coupons for breakfast at Ricky's, located next door. You can choose a $10 breakfast, or have $10 deducted from your menu choices.
All interactions with staff illustrated their commitment with excellent customer service. It was a very pleasant experience for us. 」
「Had a great stay, the staff were very friendly and helpful. It’s nice to see everyone seem to enjoy working there. We enjoyed having the facilities of both hotels at our convenience.」
「Très belle hospitalité. Déjeuner excellent. Très propre et très bien entretenu. Accès facile à pied de plusieurs restaurants sur le boardwalk. L’hôtesse nous a fait d’excellentes suggestions de restaurants et de vignobles.
Plusieurs patios cependant c’est bruyant à cause de l’emplacement près d’une route passante. Il faut garder la climatisation fonctionnelle pour couvrir les bruits 」
「I didn't realize there was a hold on funds as well as the fee to stay so that set us up for a sad stay, probably my fault for just being fairly new to staying in hotels. The guy behind the counter wasn't very personable or reassuring either. 」
"During staying my rental car battery was dead. Hotel staff was so kind that she contacted rental car shop and asked other customers who have battery charger."
