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"Decent, very relaxing atmosphere"

"雨で、外の足湯を利用する事が出来なかったのが、残念でした。"

"Spacious rooms with lovely in room Onsen. "

"Clean room, friendly staff, great foods and lounge experience. Unfortunately our room clock and the facial steamer weren’t working properly. Also the kettle was difficult to use it. However very great experience with them! Definitely worth to visit again! "

"The hotel is tucked away in the mountains of Hakone - making it a convenient location for the ropeway access and a nice experience. Downstairs is a large living room concept with a wooden fire -- fun place to hang out and mingle/relax. Few nice touches that provide for a nice experience -- every guest usually wears their yakuta attire they receive in the room. There is an onsen that you can use which is wonderful! The room has good amenities. The service is a bit slower and maybe not as solutions-based as you might need, but everyone is nice. The hotel offers shuttles to Gora,Sauzon stations - which is helpful if you take the train from Odawara to these stations. You can also reserve a shuttle from Odawara to hotel."

"Close to Atami Station, so easy to access trains, busses, taxis and shopping. Not as many amenities as a more expensive hotel, but they supply everything you need and there’s a Family Mart one block away. The staff are lovely and helpful. Everything was clean and comfortable. Free breakfast is small by North American standards, but I enjoyed it very much. This is a great, affordable Japanese hotel in a small onsen town. It was better than I expected at this price point. Two thumbs up! PS Don’t skip the Atami pudding in town, it’s worth waiting in line."

"Amazing food, beautiful and well kept rooms, and we loved the private balcony baths."

"Very traditional experience. High quality food. Nice onsen."

"I stayed here with my sisters and we had the best time ever. Every meal was prepared with great care and details, and delicious. Outdoor spa in snow was fantastic. And more than anything their staff members were unforgettably friendly and kind. We want to visit again soon for sure. "