Search Holiday Park Resorts in Misaki

"Breakfast was ok"

"いつも空いていれば泊まりたいホテルです。スタッフさんもとてもきびきびと感じ良くて、ずいぶん前から泉佐野で一番のホテルと思ってきました。その印象は変わりませんのでそのままで頑張っていただきたいです！ アジアの方や団体さんが多くなっていてますがそれでもここはとても良いと思っています。今回は風邪気味で暖房が入れたかったのですがフロントの方に尋ねたら、マスターのおおもとの運転が冷房になっていて、切り替えがお部屋ではできず、寒かったのですが、個人的なことですし、と、ツインのシングルユースのお部屋だったのでベッドの上かけ布団を二つ重ねてぐっすり寝られました。お水のペットボトルがいただけるのも、買えばよいとはいえ、気持ちがアップするサービスと思いますし、すぐ使えて助かります。"

"Nothing good or bad"

"Its not really a resort and spa its ok if you need a budget friendly stay but its not nice its decent breakfast was traditional Japanese breakfast nothing special either. The rooms are tiny again decent place location is quiet nothing around."

"Absolutely remarkable service. The hotel staff was more than accommodating from check in to check out."

"Perfect location for an early morning flight. Very clean, great amenities, friendly staff. Would definitely recommend "

"The breakfast was good and fresh. No comment about parking, we use the public transportation everyday."

"room is clean"

"This was the worst hotel stay I have ever experienced in Japan. 1. The hotel struggled to find my reservation and made the check-in process far more difficult than necessary. 2. I was charged an additional 5% credit card fee because of a clerical error by hotel staff (which management refused to correct.) 3. When I requested a taxi to the airport, the hotel staff booked a ride for me through their preferred taxi service; upon arrival at the airport, I was charged a "gaijin tax" by the driver and paid nearly double the Kobe city taxi rate for my fare. 4. At checkout, I handed the hotel staff a stamped postcard to mail out for me and they flat out refused it, instructing me to "go to the post office." 5. There was a lot of anti-foreigner policing by staff near the lobby area, where I was bizarrely followed by an employee and subsequently asked to leave the lounge area (even though domestic guests were allowed to stay.) ... Overall, this hotel stay was terrible. Everything comes down to the awful, impassionate, and intolerant staff, who made me feel unwelcomed as a guest (and used as a customer.) If you have the choice, stay elsewhere in Kobe and save yourself a horrible customer service experience."