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"Very nice staff!! They are very helpful!"

"Many hot springs around. Need your own transport to get around. Went off season so maybe the dining options were limited. Good place to unwind though."

"This ryokan was lovely- all the staff were so accommodating and made us feel very special! The ryokan itself is dainty and pleasant. There was public Onsens for women’s and men’s separate (in the women’s there was 1 indoor and 1 outdoor public Onsen with shower room inside). You can also book a private Onsen when you arrive - they have 45 min time slots for 3000 yen! Also very quick walk to Yubatake and the bus station! Would recommend"

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."

"The 9 public onsens (baths) were interesting, #9 was the best imo, but the town itself is captivating. "

"Me and my family had a lovley stay here, however I so have one complaint. The inages showed the hotel being right next to the yubatake place, but it was actually a bit of a walk from there. They sid provide a "

"Beautiful spacious room. The osen was everything. Center of the cute neighborhood. Close to ski resort "

"An exceptional property in al aspects. Exceptional service, food, rooms, hot springs .. just exceptional "

"Staff were super nice and helpful"