"Very clean and very comfortable. They are very vague about you putting everything back. Does it mean you have to wash all of your dishes and put them back exactly? Communication was lacking. Of the two emails I sent, I never got a response. I left some stuff there and asked if it was found and they ..."

"Great value. Beautiful facility. Good service. Buffet dinner and breakfast were especially enjoyable. Variety of onsens on site. They even have a rooftop telescope for stargazing. Only con was the Japanese rooms do not have any shower or tub. Nowhere to take a shower in your room. You must go to ..."

"We absolutely loved our stay. The setting was gorgeous. The onsens were so lovely. The food was great and the service was warm and friendly. We would highly recommend it. My only issue was that the bed and and pillow were both very hard."

"We had a wonderful stay. The atmosphere, food, staff, and hospitality are amazing. We loved the onsen available on site, but also managed to visit other onsen in town (you can get an onsen hopping pass from the town visitor center). Overall very tranquil and relaxing. One thing to note is that the ..."

"The photos don't do this ryokan justice. We had a semi-western room and it was very large (even compared to other ryokans) - so big it even has a little corridor. Room and overall facilities were quite modern. Dinner and breakfast was excellent. Private onsens require booking and a 1000JPY fee which ..."

"We had the most amazing stay at Gekkoujyu, the service is impeccable, food is delicious and the rooms are beautiful. The private onsen and the onsens available by booking are all amazing! Highly recommend it for the most relaxing, pampering experience!"