「Basic things that were neglected or done poorly
1) no pre check in email was received resulting in us being stuck outside the property as we were not informed of the access code to gain entry into the property. Imagine being caught in a situation when you had 4 cars backed up behind you and you couldn’t get in - enough said
2) no air conditioning in the rooms and the windows can’t be open. Rooms are hot, stuffy and poorly ventilated- would have been helpful to have that piece on information on...
「Great spot for our first night in Tassie. Clean and cosy room, friendly staff, great food. And a warm spot next to the fire. Glad we found out way to this hotel.」
「We booked one night in the lodge. The instructions for check in were easy to follow and our room and the communal areas (kitchen and bathrooms) were very clean and presentable. The lodge is right right next to the restaurant and Altho we did not eat there, the food smelt delicious.」
「it was all very comfortable and warm ion a cold winters night. the door lock was a bit stiff and strange but worked ok and the bed in the front room squeaked!! minor. It was a lovely place to stay 」